Lexmark is less than helpful : <

["John Gay" <John_Gay@eur.3com.com>]

This is a reply I received in response to a request for Linux drivers for the
Colour Inkjet 3200 printer from Lexmark. I guess I should have checked printer
compatibility a bit better before I bought it : (


In reference to your e-mail of 25/05/99, unfortunatly at present we do not have
the drivers to work with Linux and have no plans to introduce it in the near
future. If there is any move to introduce a range of drivers for Linux, we will
inform all customers.

If any othrer problems arise with your printer you can contact our technical
support line on 01812801701, Monday to Friday 9am to 5.30 pm.

Best regards,


I especially like the 'Best regards,' bit. Rather Ironic, I think. On a related
note, does any one have any experience with attempting to get this printer to
work from Linux? I'd have thought that 'a printer was a printer, was a printer'
But apparently not. I am not a programmer/hacker type, just an ex-Windows user
who is trying to move to something better. I have WindowsNT on a 2G partition,
while I learn the ropes of Linux. I hope to re-format that partition within the
year, though. I don't want to see what happens with WindowsNT come Y2K. Thanks
again for all your help in the past, and all the help I'm sure you will continue
to provide in the future.

Cheers,

     John Gay