[Date Prev][Date Next] [Thread Prev][Thread Next] [Date Index] [Thread Index]

Bug#840427: ITP: rt-extension-sla -- Service Level Agreements for RT

Package: wnpp
Severity: wishlist

* Package name    : rt-extension-sla
* URL             : https://metacpan.org/release/RT-Extension-SLA
* License         : GPL-2
  Description     : Service Level Agreements for RT
 The SLA (service-level agreement) RT extension is used to implement automated
 due dates using service levels, as commonly agreed upon between service
 providers and its customers.
 Each service level can be described using several options: Starts,
 Resolve, Response, KeepInLoop, OutOfHours and ServiceBusinessHours.
 There is no WebUI in the current version. Almost everything is controlled
 in RT's config.

I plan to work on the packaging using RT team's git at Alioth; I plan to create
https://anonscm.debian.org/cgit/pkg-request-tracker/rt-extension-sla.git .




Reply to: