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Bug#840427: ITP: rt-extension-sla -- Service Level Agreements for RT



Package: wnpp
Severity: wishlist

* Package name    : rt-extension-sla
* URL             : https://metacpan.org/release/RT-Extension-SLA
* License         : GPL-2
  Description     : Service Level Agreements for RT
 The SLA (service-level agreement) RT extension is used to implement automated
 due dates using service levels, as commonly agreed upon between service
 providers and its customers.
 .
 Each service level can be described using several options: Starts,
 Resolve, Response, KeepInLoop, OutOfHours and ServiceBusinessHours.
 There is no WebUI in the current version. Almost everything is controlled
 in RT's config.

I plan to work on the packaging using RT team's git at Alioth; I plan to create
https://anonscm.debian.org/cgit/pkg-request-tracker/rt-extension-sla.git .

Bye,

Joost

-- 
http://mdcc.cx/http://ad1810.com/http://abramowitz.uvt.nl/


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