Bug#840427: ITP: rt-extension-sla -- Service Level Agreements for RT
Hi Dominic e.a.,
FYI: I've filed this ITP:
Op Tue, Oct 11, 2016 at 03:48:32PM +0200 schreef Joost van Baal-Ilić:
> Package: wnpp
> Severity: wishlist
> * Package name : rt-extension-sla
> * URL : https://metacpan.org/release/RT-Extension-SLA
> * License : GPL-2
> Description : Service Level Agreements for RT
> The SLA (service-level agreement) RT extension is used to implement automated
> due dates using service levels, as commonly agreed upon between service
> providers and its customers.
> Each service level can be described using several options: Starts,
> Resolve, Response, KeepInLoop, OutOfHours and ServiceBusinessHours.
> There is no WebUI in the current version. Almost everything is controlled
> in RT's config.
> I plan to work on the packaging using RT team's git at Alioth; I plan to create
> https://anonscm.debian.org/cgit/pkg-request-tracker/rt-extension-sla.git .
Maarten Horden has offered to comaintain.
PS: FYI: rt-extension-repeatticket is still in
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