Acer CMOS Setup and Ctrl+S [was Installation fails to recognize SSD]
On 5/13/22 13:06, KCB Leigh wrote:
> I really want to thank you all for this advice: it solved a problem
with which I've been struggling for MONTHS!!
>
> My Computer: ACER ASPIRE 514-54
> BIOS/UEFI SETUP: INSYDE vers. 1.17
> Internal Storage:
> - HDD0: 256GB Western Digital WDC PC SN530 SDBPNPZ-256G-1114
NVMe solid state storage (SSD)
> - HDD1: 1000GB Western Digital Blue WDC WD10SPZX-00Z10T0 Hard
disk (HDD)
> Operating System. installed on USB stick:
> - Linux cpe-67-241-65-193 5.10.0-14-amd64 #1 SMP Debian
5.10.113-1 (2022-04-29) x86_64 GNU/Linux
> (Debian 11, installed from the CD image with non-free firmware)
>
> MY PROBLEM: was somewhat different to Mr Bruno Schneiders: whilst the
internal NVMe drive on my machine
> WAS visible to the DEBIAN installer & DEBIAN OS on external drives
connected to USB ports, the INTERNAL
> HARD DISK was not visible to either, & booting the machine with any
DEBIAN OS took a long time (the delay
> occurred before the fsck step of the boot process). The reason that
the boot process took so long is that the machine
> could not access the pci bridge (10000:e0:1c.4) & hence, could not
access the SATA controller (10000:e0:17.0):
>
> Mar 5 12:53:33 cpe-67-241-65-193 kernel: [ 1.138746] pcieport
10000:e0:1c.4: can't derive routing for PCI INT A
> Mar 5 12:53:33 cpe-67-241-65-193 kernel: [ 1.138747] nvme
10000:e1:00.0: PCI INT A: no GSI
>
> Mar 5 12:53:33 cpe-67-241-65-193 kernel: [ 1.141351] ahci
10000:e0:17.0: version 3.0
> Mar 5 12:53:33 cpe-67-241-65-193 kernel: [ 1.141360] ahci
10000:e0:17.0: can't derive routing for PCI INT A
> Mar 5 12:53:33 cpe-67-241-65-193 kernel: [ 1.141360] ahci
10000:e0:17.0: PCI INT A: no GSI
> Mar 5 12:53:33 cpe-67-241-65-193 kernel: [ 1.141446] ahci
10000:e0:17.0: AHCI 0001.0301 32 slots 2 ports 6 Gbps 0x3 impl SATA mode
> Mar 5 12:53:33 cpe-67-241-65-193 kernel: [ 1.141448] ahci
10000:e0:17.0: flags: 64bit ncq sntf pm clo only pio slum part deso sadm sds
> Mar 5 12:53:33 cpe-67-241-65-193 kernel: [ 1.141618] scsi host0: ahci
> Mar 5 12:53:33 cpe-67-241-65-193 kernel: [ 1.141701] scsi host1: ahci
>
> resulting in repeated unsuccessful attempts to access the drive:
>
> Mar 5 12:53:33 cpe-67-241-65-193 kernel: [ 6.656323] ata1.00: qc
timeout (cmd 0xec)
> Mar 5 12:53:33 cpe-67-241-65-193 kernel: [ 6.657434] ata1.00:
failed to IDENTIFY (I/O error, err_mask=0x4)
> Mar 5 12:53:33 cpe-67-241-65-193 kernel: [ 6.972824] ata1: SATA
link up 6.0 Gbps (SStatus 133 SControl 300)
> Mar 5 12:53:33 cpe-67-241-65-193 kernel: [ 17.152287] ata1.00: qc
timeout (cmd 0xec)
> Mar 5 12:53:33 cpe-67-241-65-193 kernel: [ 17.153480] ata1.00:
failed to IDENTIFY (I/O error, err_mask=0x4)
> Mar 5 12:53:33 cpe-67-241-65-193 kernel: [ 17.153495] ata1:
limiting SATA link speed to 3.0 Gbps
> Mar 5 12:53:33 cpe-67-241-65-193 kernel: [ 17.468760] ata1: SATA
link up 3.0 Gbps (SStatus 123 SControl 320)
> Mar 5 12:53:33 cpe-67-241-65-193 kernel: [ 48.128329] ata1.00: qc
timeout (cmd 0xec)
>
> After reading your advice, I went to the MAIN menu of the InsydeH2O
setup utility, typed Control-S as Mr Felmon Davis suggested.
> This caused the option:
> VMD Controller [Enabled]
> to appear (Intel Volume Management Device). This is a different
option to the one described by Mr David Christiansen, but
> when I disabled this, the internal hard disk was visible to the
DEBIAN OS, & there were no delays during the boot process!
> I had noticed that the UBUNTU OS WAS able to access the internal hard
disk, because it used some method to access the
> pci bridge 'behind VMD':
> UBUNTU: 10000:e0:1c.4: enable ASPM for pci bridge behind vmd
> but I did not know how to access the VMD setting until I read your
posts. I am VERY GRATEFUL FOR YOUR HELP!!
>
> With many thanks,
> Ken
I'm glad it worked out for you. :-)
Does Acer document the CMOS Setup Ctrl+S key combination?
David
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