Thank you for getting back to us with that information. My name is Angelo. I am very sorry that the steps provided to you in the last email did not work. I would like to assure you that we will continue to do our best to find a resolution that works for you
You will need a Windows computer to burn the SeaTools boot image to a flash drive OR any Linux computer that supports burning ISO files to a flash drive, therefore regardless of the operating system you will need to burn the ISO file to a drive flash and start the computer from there to run SeaTools Bootable.
https://www.seagate.com/manuals/software/seatools-bootable/support-and-open-source-statement/
Please let us know if the solution above meets all of your support needs. We look forward to your response. Have a great week. Remember we are here to help you and we will be happy to do so from Monday – Friday
Kind regards,
Angelo
Seagate Support
https://support2.seagate.com/
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