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Re: State: stopped "Filter failed" on a Xerox Phaser 6125N. how do you troubleshoot a printer in Linux?

On 6/4/20 9:06 am, Albretch Mueller wrote:
Last time I had a 'filter failed' it was because a program in the filter chain was not installed or was crashing.
The filter is just your output piped to a program to convert it to another format etc. Like pdf something your printer can print like postscript. 

Or things might have changed but I hope this helps




  I got a:

_OFL="hwinfo_$(date +%Y%m%d%H%M%S)_hwinfo_printer.log"

hwinfo --printer --log "${_OFL}" 2>&1

17: USB 00.0: 10900 Printer
   [Created at usb.122]
   Unique ID: L0iK.+dt1oXx0UKE
   Old Unique ID: vxkL.pGWWNSDBYN7
   Parent ID: 2UT6.DFkaVl_rzX0
   SysFS ID: /devices/pci0000:00/0000:00:12.2/usb1/1-3/1-3.2/1-3.2:1.0
   SysFS BusID: 1-3.2:1.0
   Hardware Class: printer
   HW Class List: printer, usb
   Model: "Xerox Phaser 6125N"
   Hotplug: USB
   Vendor: usb 0x0924 "Xerox"
   Device: usb 0x3d61 "Phaser 6125N"
   Revision: "1.00"
   Serial ID: "LAL056826"
   Driver: "usblp"
   Driver Modules: "usblp"
   Main Driver Module: "usblp"
   Speed: 480 Mbps
   Module Alias: "usb:v0924p3D61d0100dc00dsc00dp00ic07isc01ip02in00"
   Driver Info #0:
     Driver Status: usblp is active
     Driver Activation Cmd: "modprobe usblp"
     Driver DB0: 2, usblp
   Config Status: cfg=new, avail=yes, need=no, active=unknown
   Attached to: #13 (Hub)
~
  and after mostly following the steps outlined in:

  https://rickvanderzwet.nl/trac/personal/wiki/XeroxPhaser6125N

  https://wiki.archlinux.org/index.php/CUPS/Printer-specific_problems

  I can see the printer fine both while using cups going: localhost:631
and in libreoffice and okular, but the printer doesn't actually print.
The message that I see in cups is: State: stopped "Filter failed"
~
  A google search a less than 5 sinvoll hits which weren't really helpful.

  WOuld you suggest a good guideline about how to troubleshoot printers?

  lbrtchx


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