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Re: USB wireless dongle not detected



On Thu 18 Jul 2019 at 18:08:14 (+1200), Richard Hector wrote:
> On 18/07/19 2:44 AM, Richard Hobson wrote:
> > Thanks for the suggestion Roger.
> > 
> > I'm not sure how to search the dsmesg output so I unplugged the device
> > and replugged it so that the relevant message appeared at the bottom of
> > the output. (I know, RTFM!).
> > 
> > The dongle is being correctly identified as far as I can see, says the
> > manufacturer is Realtek, the chipset maker, and picks up the MAC address
> > amongst other things.
> > 
> > I'm having to transpose the following info manually, obviously can't
> > copy and paste to mail! The important messages seem to be. (EOE)
> > 
> > usb 1-2: r8712u: Loading firmware from "rtlwifi/rtl8712u.bin
> > 
> > usb 1-2: firmware failed to load rtlwifi/rtl8712u.bin (-2)
> > 
> > usb 1-2: Direct firmware load for rtlwifi/rtl8712u.bin failed with error -2
> > 
> > usb 1-2: r8712u: Firmware request failed.
> > 
> > Does this suggest the appropriate firmware isn't available locally?
> 
> Maybe, but maybe not. Are there other attempts later, with different files?
> 
> IIRC it's relatively normal to try different files till you get the
> right one.
> 
> I suspect that file is present, or it wouldn't be able to try to load
> it. And it seems to be provided in the firmware-realtek package,
> suggesting you already have that package. But it could be corrupted, I
> suppose. Or your hardware might require newer firmware, though that
> seems unlikely if OpenSUSE worked and buster doesn't.

I think the OP's problem has been fixed now.

But just for the record, those error messages match what I see when
the firmware package and the firmware itself are not present (at all),
as you can see from the attached sequence of sys/history logs.

Cheers,
David.
Jul 12 13:00:09 acer kernel: [   16.103351] [drm] radeon: irq initialized.
Jul 12 13:00:09 acer kernel: [   16.103354] [drm] Loading R300 Microcode
Jul 12 13:00:09 acer kernel: [   16.103399] radeon 0000:01:00.0: firmware: failed to load radeon/R300_cp.bin (-2)
Jul 12 13:00:09 acer kernel: [   16.103452] radeon 0000:01:00.0: Direct firmware load for radeon/R300_cp.bin failed with error -2
Jul 12 13:00:09 acer kernel: [   16.103666] [drm:r100_cp_init [radeon]] *ERROR* Failed to load firmware!
Jul 12 13:00:09 acer kernel: [   16.103828] radeon 0000:01:00.0: failed initializing CP (-2).
Jul 12 13:00:09 acer kernel: [   16.103868] radeon 0000:01:00.0: Disabling GPU acceleration
Jul 12 13:00:09 acer kernel: [   16.106305] [drm] radeon: cp finalized


Start-Date: 2019-07-12  13:19:35
Commandline: apt-get -y install firmware-linux firmware-linux-free
Install: intel-microcode:i386 (3.20190618.1, automatic), iucode-tool:i386 (2.3.1-1, automatic), firmware-amd-g
raphics:i386 (20190114-1, automatic), amd64-microcode:i386 (3.20181128.1, automatic), firmware-linux-nonfree:i
386 (20190114-1, automatic), firmware-linux:i386 (20190114-1)
End-Date: 2019-07-12  13:20:19

Start-Date: 2019-07-12  13:20:28
Commandline: apt-get -y install firmware-amd-graphics firmware-ipw2x00 firmware-iwlwifi
Install: firmware-iwlwifi:i386 (20190114-1)
End-Date: 2019-07-12  13:20:32


Jul 13 13:31:41 acer kernel: [   20.017880] [drm] radeon: irq initialized.
Jul 13 13:31:41 acer kernel: [   20.017903] [drm] Loading R300 Microcode
Jul 13 13:31:41 acer kernel: [   20.156071] snd_intel8x0 0000:00:1f.5: intel8x0_measure_ac97_clock: measured 59176 usecs (2851 samples)
Jul 13 13:31:41 acer kernel: [   20.156079] snd_intel8x0 0000:00:1f.5: clocking to 48000
Jul 13 13:31:41 acer kernel: [   20.795584] radeon 0000:01:00.0: firmware: direct-loading firmware radeon/R300_cp.bin
Jul 13 13:31:41 acer kernel: [   20.795838] [drm] radeon: ring at 0x00000000E0001000
Jul 13 13:31:41 acer kernel: [   20.795863] [drm] ring test succeeded in 1 usecs
Jul 13 13:31:41 acer kernel: [   20.798067] [drm] ib test succeeded in 0 usecs
Jul 13 13:31:41 acer kernel: [   20.799972] [drm] Panel ID String: AUO Color LCD

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