Re: HTML mail
On Thu 11 Jul 2019 at 07:26:00 (-0500), John Hasler wrote:
> Brad Rogers writes:
> > Except that the worst offenders are commercial entities such google,
> > ebay(1), all banks, amazon, etc, etc. ad nauseam. *None* of them are
> > going to remove HTML and/or CSS from their emails until something
> > 'better'(2) comes along.
>
> Some banks have found something "better". Their emails contain a link
> which automatically opens a page on their site in your browser (they
> assume that everyone reads email in a browser, of course). They claim
> this is more secure.
And if you don't open that link, they¹ assume you don't read their
emails at all. After a few months, they start sending emails
complaining about that, and threatening to stop sending you emails.
> Citi does this with emails inquiring about a possibly fraudulent
> transaction. If you kill the process as soon as you realize that
> something in that email is trying to connect to something (as any sane
> person would) they consider that you have authorized the transaction.
I can't confirm that as they sent me a simultaneous text as well as
the email, so our dialogue was continued by text and then phone. (They
were extremely efficient, and I can't complain about their actions.)
But thanks for the heads-up.
> There is no point in complaining. 99% of users object to anything *but*
> html mail. Most don't know that anything else exists.
¹ not Citi, thankfully.
Cheers,
David.
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