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Re: Debian, FF & NavyFed




On 12/19/2017 12:15 PM, Jack Dangler wrote:
> On 12/19/2017 02:05 PM, Matthew Crews wrote:
>>> -------- Original Message --------
>>> Subject: Debian, FF & NavyFed
>>> Local Time: December 18, 2017 7:10 PM
>>> UTC Time: December 19, 2017 2:10 AM
>>> From: mike.junk.46@att.net
>>> To: debian-user@lists.debian.org
>>>
>>> I signed up with Navy Federal Credit Union online banking last week.
>>> I can login, I get the banner in color , it says getting your info.
>>> As soon they come back with and display my balance all the text turnes
>>> to grey and a twiddler pops up and it stays like that forever.
>>> NFCU's tech support will not admit to knowing who's waiting for
>>> what just we don't support Linux.
>>> Suggestions on how to fix this or how to approach it are most
>>> welcome.
>> My first suggestion is to get a new bank. If they can't be bothered to
>> help you, you shouldn't be bothered to be their customer. Make sure
>> you tell them that poor customer service is the reason why.
>>
>>> Oh, Yeah,
>>> Linux playground 3.2.0-4-686-pae #1 SMP Debian 3.2.89-2 i686 GNU/Linux
>>> I know Wheezy is old but it's old hardware, PIII, 250M memory, my
>>> video card hasn't been supported in years. Does what I want most times.
>>> FF ESR 52.3.0 (32 bit)
>> My second suggestion is upgrade your machine. 250M memory is NOT
>> enough to browse the modern web, even with FF ESR 52.3. You need a
>> minimum of 1GB ram to comfortably use the modern web, preferably 2GB
>> or more.
>>
>> My third suggestion is try different web browsers. Chromium (or Google
>> Chrome) should just work out-of-the-box even if FF does not. As others
>> have suggested, you could also try upstream FF 57. You may need to
>> install some working version of Java or (shudder) Flash, even though
>> Flash is EOL.
>>
>> My 2cp.
>>
>> -Matt
>>
>>
> FF version won't likely help. I also have accounts there and have the
> same complaint. I have 2 debian, 1 mint, and 1 Ubuntu box all running
> differing flavors of FF and Chrome. So far, they all do it. The only
> browser I've seen work with it is IE or Edge. Producing web sites for a
> particular OS/Browser is so archaic it isn't even professional. This
> "institution" has a number of quirks about it, and this is just one of
> them. If you really want to waste an afternoon, try calling them and
> explaining the technology gap to them...

Navy Federal's web banking has worked well with Linux (vanilla Debian)
and a variety of Chrome or Firefox browsers for years. It probably works
well on Apple systems as well. The claim that it works only with MS
browsers is simply incorrect.

On the other hand, if I were developing or managing a web application I
would not go out of my way to develop for, or test on, anything but
reasonably current Microsoft and Apple operating systems, along with
similarly current versions of standards-compliant browsers. To do so
makes no economic sense. I've used Linux-based systems pretty much
exclusively for about 20 years, but do not expect to be catered for when
nearly everyone else uses either Windows or Mac (or Android or iOS, for
which Navy Federal has banking applications that, at least on Android,
work decently).

Tom Dial


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