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Hi,
I am currently working on a project for my company and search for a suitable help desk software.
Debian bug tracking system is one of the products on the list.
However, I have some technical issues and wonder if you guys can give me a hand.
One of the key features of the product we need is that it must have 2-way integration between Jira and Debian bug tracking system.
What I mean 2-way integration:
I can create a ticket (eg a bug/support contact etc) from Debian bug tracking system in Jira.
If I update (eg, adding a comment or changing the status etc) that ticket in Jira, Debian bug tracking system will get automatically updated with the changes.
If I update in Debian bug tracking system, Jira will get automatically updated.
Is this possible to be done in Debian bug tracking system? Do you have an already built Plug-in for this functionality?
Kind regards,
Louis Lu
Graduate Support Analyst
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