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Re: Printing to HP Deskjet 940c



lrhorer wrote:
Wayne Topa wrote:

lrhorer wrote:
Wayne Topa wrote:

lrhorer wrote:
I have CUPS setup under Debian "Lenny" an an AMD Athlon 64 x 2 CPU with
4G
of RAM.  I cannot get the system to print to my HP Deskjet 940c printer
attached via USB.  The system says it sees the printer,
2. What does lpstat -t show when run by root or a user?
RAID-Server:/etc# lpstat -t
scheduler is running
system default destination: DESKJET_940C
device for DESKJET_940C: usb://HP/DESKJET%20940C?serial=MX22C6D0Q3BH
device for PhotoSmartPrinter: socket://192.168.0.32:9100
DESKJET_940C accepting requests since Sun 07 Jun 2009 07:39:32 AM CDT
PhotoSmartPrinter accepting requests since Sat 30 May 2009 10:01:32 PM
CDT
printer DESKJET_940C now printing DESKJET_940C-0.  enabled since Sun 07
Jun 2009 07:39:32 AM CDT
printer PhotoSmartPrinter is idle.  enabled since Sat 30 May 2009

If you don't have the PhotoSmart, try removing it.

10:01:32 PM CDT
DESKJET_940C-13         root             18432   Sat 30 May 2009 10:15:55
PM CDT
DESKJET_940C-14         root             18432   Sat 30 May 2009 10:31:54
PM CDT
DESKJET_940C-15         root             18432   Sat 30 May 2009 10:33:48
PM CDT
RAID-Server:/etc#

It should show what printer is 'seen' by cups.
It looks like it is there.  When I pull or replace the USB cable, the
status changes accordingly.
Have you checked the error_log to see if it has any clues?

Well, yes.  It was pretty cryptic, so I turned on the debug logging, but
it's still pretty cryptic.  The only thing I see which seems relevant is
this:

E [11/Jun/2009:12:29:41 -0500] PID 13834 (/usr/lib/cups/backend/usb) crashed
on signal 9!

There are no other error entries and nothing else in the output suggests the
nature of the problem.  A crash of the usb utility certainly doesn't sound
good, but I have no idea what could be causing it.

I see that /etc/udev/rules.d/ has a file that contains some PhotoSmart lines.
That might be a reason for the usb to be unhappy.

I have had udev problems in the past and always check there when I have odd problems.

Wayne



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