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Re: /usr/lib/cups/filter/pstoraster failed



On Fri, Nov 07, 2008 at 09:29:28PM -0200, Marcelo Laia wrote:
> Hello,
> 
> Several days I have been having problems with my printer Epson Styllus
> Collor 740. It was working perfectly. But about 30 days a go it
> stopped working.

> -Stylus Color-740 --- CUPS + Gutenprint-V5.0.2
> "/usr/lib/cups/filter/pstoraster failed"
> 
> I have allowed 777 in /usr/lib/cups/filter/pstoraster and not solved.

Never do this.  This makes the program *world writable*.  This is a security
hole.  The default permissions of 0755 are perfectly OK.

The problem isn't that the program isn't running, it's that is fails during
its execution.

> Any suggestions?

Set LogLevel to debug in /etc/cups/cupsd.conf, restart cups.
Now print a test page.
Next, look at /var/log/cups/error_log.  The exact cause of the pstoraster
failure should be in there somewhere.  Attach it to your reply if you aren't
sure.

It's likely a ghostscript issue.  Make sure ghostscript is installed and
has the needed fonts etc (gsfonts).

> If I go to post a bug, where is the right place?

Initially file against cups, but we'll know more once we have an error_log
to look at.


Regards,
Roger

-- 
  .''`.  Roger Leigh
 : :' :  Debian GNU/Linux             http://people.debian.org/~rleigh/
 `. `'   Printing on GNU/Linux?       http://gutenprint.sourceforge.net/
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