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Re: Help filing bug report; can't use automated tool, does this report look OK?



Celejar wrote:
On Thu, 17 Jul 2008 15:57:52 +0300
Arthur A <arthur.machlas@gmail.com> wrote:

...

Briefly, what happens is the 'X' randomly crashes without warning, and it is irrecoverable. Any open work is lost. A reboot is required. There is an error in the xorg.log about rng expecting one number, getting another, then fatal server error.

Here is the bug report I want to file, you comments are appreciated.

Regards,
AA
=============================================================================
To:submit@bugs.debian.org
Subject: xserver-xorg-video-intel causes X to crash irrecoverably and without warning (fatal server error: lockup)
Package: xserver-xorg-video-intel
Version: 2:2.3.2-2
Severity: important

Seemingly at random, and infrequently, X will crash and I will often lose all open work. After a number of attempts to automatically restart I will be given a message saying that X has crashed and cannot be restarted. Switching to a different terminal killing all Xsessions and GDM and attempting to restart them does not work. A reboot is seemingly required.

Adding the option "NoDRI" to xorg.conf appears to prevent this from happening? This is not a good option for me as suspend/resume does not work with this option enabled.

It occurs infrequently, perhaps once every 30 or 40 hours of use, and I have been unable to find any pattern. I believe iceweasel has been open for all crashes, though this has occured over an upgrade to version 3.0, and has also persisted over recent updates to xorg and the intel driver.

The xorg.log seems to contain a relevant and hopefully useful error at the end of the log.

I set the severity to important because it currently causes a loss of data.

Please advise if I can provide more information. Reportbug was not working for me and I have filed this manually.

Below you will find my xorg.log, xorg.conf, kernel version, libc version. I am running Lenny.

Regards,
AA

# ============================
# cat /var/log/Xorg.0.log.old
# ============================

...

[This is where the reports related to the bug begin.]

Error in I830WaitLpRing(), timeout for 2 seconds
pgetbl_ctl: 0x3ffc0001 getbl_err: 0x00000003
ipeir: 0x00000000 iphdr: 0x7d000006
LP ring tail: 0x0000e490 head: 0x0000e49c len: 0x0001f001 start 0x00000000
eir: 0x0000 esr: 0x0010 emr: 0xffff
instdone: 0xfa41 instpm: 0x0000
memmode: 0x0000010f instps: 0x800f04c4
hwstam: 0xfffe ier: 0x0002 imr: 0x0000 iir: 0x0070
Ring at virtual 0xa782f000 head 0xe49c tail 0xe490 count 32765

...

Ring end
space: 4 wanted 32
(II) intel(0): [drm] removed 1 reserved context for kernel
(II) intel(0): [drm] unmapping 8192 bytes of SAREA 0xf8d41000 at 0xb7ef3000
(II) intel(0): [drm] Closed DRM master.

Fatal server error:
lockup

...

I have reported a version of this to upstream (as per a request by one of the DDs in a similar bug log:

http://bugs.freedesktop.org/show_bug.cgi?id=16262

See also:

http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=465694
http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=432110

Celejar
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I took at look at those bugs, thanks for the info. It's difficult to say much, given how vaguely we're able to describe the problem. Although, I too wondered whether or not a suspend/resume cycle was required.

I can tell you that the noexacomposite option made things much worse. Crashed four times in one day.

Since then I've removed that line from xorg.conf and removed the libflash.so plugin (I'd be using 10 beta). I've installed gnash, but really, I'm just doing without flash. I've no reason to suspect flash is at fault, it's just something I can try while I wait to here more or get asked to try other things.

Regards,


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