On Mon, Nov 06, 2006 at 10:10:34AM -0500, Kamaraju Kusumanchi wrote: > On Monday 06 November 2006 10:02, Greg Folkert wrote: > > > > > Couple of lists I am on, the matter of factly answers are all RTFM with > > exact locations and nothing else. > > If that is the case, the developers need to rewrite the manual in a way which > is understood by others. The content is probably OK but may need > reorganization. Getting RTFM questions does not always mean that the reader > is/was lazy to search for answers... > Many of the "first reply" messages by Tom Eastep on the shorewall-users mailing list are a URL and little else. After having seen this for while I see that it is a good approach. In fact, many of the "second reply" messages from the users are something like "oh, I didn't see that" or "I did not read closely enough." Regards, -Roberto -- Roberto C. Sanchez http://people.connexer.com/~roberto http://www.connexer.com
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