Re: users getting confused between mailing lists and forums? Related ?
Jeroen van Wolffelaar wrote:
> On Sat, Mar 18, 2006 at 12:13:44AM -0500, kamaraju kusumanchi wrote:
> > I might be acting a bit paranoid here but I am starting to feel
that
> > users are getting confused between multiple forms of support
available -
> > forums.debian.net and other mailing lists such as debian-user for
example.
> > [...]
> > This could be a real problem in the long run if the procedure is
> > adopted by many. For example, a user searching the archives in
> > forums.debian.net might not find the answer even though the
question
> > has already been address to...
> >
> > What do you think?
>
> I don't think it's a real problem. #debian and debian-user@l.d.o are
> separate too, and dozens if not hundreds of LUG-lists are also all
> separate from debian-user@l.d.o. On both forums.d.n and lists.d.o,
> people are requested to use google first, and google indexes both the
> forums and the list archives.
>
> On forums.debian.net, people should be redirected to
debian-user@l.d.o
> when they don't get an answer there, because debian-user has more
> 'powerusers' than forums.debian.net. The audiences of both support
> resources are reasonably separate, because people tend to either
swear
> by forums, or by mailinglists, and not both. For the vast majority of
> questions, that doesn't matter, because on both there are plenty of
> people able answer the those most common type of questions. This is
> about support questions, not about development -- which doesn't take
> place at forums.debian.net.
>
> > If possible, please integrate mailing lists and forums and just
keep one
> > of them so that users for sure will know where to post their
questions.
> > I agree that both have some advantages over the other. But having
just a
> > single place to post question is much much easier than 'deciding
where
> > to post' or 'posting in multiple places'.
>
> I don't think it'd be a good idea to inflict forum posts
automatically
> to the debian-user mailinglist, if only because of the real different
> way of asking questions. Brevity (and lack of information, at times)
of
> forums questions is somewhere in between #debian IRC and
> debian-user@l.d.o, for starters. But also technically, there's a lot
of
> issues. People should post at the place where they feel most
comfortable
> with.
>
> --Jeroen
> forums.debian.net admin
>
Can someone please explain to me where and how this list (below) fits
into the mix ...i.e.; is it a legitimate site/list ? I don't recall how
this site (while reading linux.debian.user, through google groups)
*seemed* to me to be this actual listserver - but I ended up
subscribing to it, thinking it was necessary to join/post on this list
(linux.debian.user)
This is the list -->> linux-gate-request@lists.bofh.it <<--
The list described above is supposedly "moderated" - which is what I
thought this one (linux.debian.user) was.
I have a few saved bounces and subscription confirmation emails from
that list address - with full headers if necessary -- thanks for
any/all information you can give me about that list based in Italy(?)
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