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Re: KDE printer interface problem



Michael,

Thanks for this reply.  I must have missed it in the normal deluge(*) 
of e-mails from the  kde-user list.  In the meantime, a hard copy of the 
document I needed to print turned up and then I got distracted 
until now.

On Sat, 10 Jul 2004 03:25 pm, Silvan wrote:
<snip/>
> > How do I diagnose this problem?
>
> I'd start at CUPS and work back.  http://localhost:631/printers
>
> Try printing a test page.
>
> You may need to purge old jobs left over from aborted attempts to get
> things going.  I'm not sure if that will be necessary in your case or not. 
> I've had a lot of trouble out of a POS USB winprinter, and when it (the
> proprietary, closed source, binaries only POS driver) dies, it will never
> pick up the old jobs in the queue after I restart everything, and it just
> sits there until I go in and clean up the queue by hand and start over.
<snip/>

Firstly, I think I have solved my problem.  I remove files named
/var/spool/cups/c00001, .../c00002, ... .../c00005*.  These 
seemed to correlate with the records shown on the screen
http://localhost:631/jobs?which_jobs=completed :

  ID  	Name  	User  	Size  	State  	Control  	
  BJC-1000-1  	sinnamon.doc  	sinnamon  	402k  	aborted  	 
  BJC-1000-2  	sinnamon  	sinnamon  	402k  	aborted  	 
  BJC-1000-3  	sinnamon.doc  	sinnamon  	402k  	aborted  	 
  BJC-1000-4  	file:/  	sinnamon  	148k  	aborted  	 
  BJC-1000-5  	Test Page  	root  	15k  	aborted  	

(I also deleted files in /var/spool/lpd/lp/ but that seemed to have 
little bearing on the problem.)  

I found I could print the test page, and a page of a MS Word 
(ughhh!) document with Open Office.

I then found additional entries on
 http://localhost:631/jobs?which_jobs=completed:

  ID  	Name  	User  	Size  	State  	Control  	
  ...
  BJC-1000-6   Test Page   root   15k   completed at Fri 16 Jul ...
  BJC-1000-7  sinnamon.doc sinnamon  16k  completed at Fri 16 Jul ...

... and two files in /var/spool/cups: c00006  and c00007.

Somehow, refreshing the screen does not cause the entries for
the previously aborted jobs (BJC-1000-1 ... BJC-1000-5) to go, 
so it is a mystery to me as to where the displayed data 
originates from.

Also the screen doesn't tell me why the job 'aborted' (should 
trawl through /var/spool/cups/* I guess) or how to purge 
the records for the aborted jobs.

Anyhow, it looks like my immediate problem is fixed, so 
I guess I can get by without really understanding what is 
going on.

Thanks again for the help.

regards,

James

(*) I am probably a contributor to this deluge so I 
will try to show a little more restraint in future, myself.
-- 
James Sinnamon
frodo000@bigpond net au 
+61 412 319669, +61 2 95692123



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