On Sat, Dec 13, 2003 at 06:31:55PM -0500, Paul Morgan wrote: > On Thu, 11 Dec 2003 20:56:48 -0800, Ross Boylan wrote: > > > > > Although filtering should "obviously" be done by service providers, it > > seems they have a lot of trouble getting it right. Mail to me goes > > through two service providers (one of them is just a forwarder, and I > > only recently found out they were attempting to remove spam). In both > > cases, I see non-trivial numbers of legitimate messages classified as > > spam and never delivered to me. As you point out, they never even > > report anything about what's going on. (The irascible gentleman > > whose post started this thread apparently believes individual viruses > > are being sanitized by earthlink and delivered to him, but no one else > > has suggested they are doing that.) > > > > Did earthlink send a notice of this change, or did they just do it? I > > didn't know about it. But then, I usually don't read their > > newsletters, where I suppose they might have mentioned it. I used > > their webmail interface quite recently, and didn't see anything > > suggesting their filtering options had changed. > > A couple of points of information: > <snip> > of the message, including the sender (in case someone you know is > unknowingly transmitting the virus. You can easily find all this out for > yourself by reading the virus blocker help in the webmail interface. > > - if you had checked, you would have found out that one gets virus > filtering from earthlink if one turns it on for one's account (in the > webmail preferences) As a long time earthlink(mindspring,pipeline) customer, the virus option is very recent and the spam option is somewhat recent. I recall reading the spam options about a year ago and noticed nothing about virus checking. KMS said the virus was very recent also. I am not 100% sure, but if I called Earthlink, I would think it was added within a few months of the swen storm (+/-). I emailed tech support during the storm and they made NO mention of any 'simple' 'flip this switch' option. Thus, it didn't exist before swen. I emailed them and stated I was leaving after more then 9 years, so it would be expected that if this option existed, they would be EAGER to tell me about it. They had no reply. > > - if you don't read communications from earthlink, then no wonder you > don't know what's going on > I did check my backed up folder and found the last 8 months of earthlink emails and NO mentions. <snip> -Happy Gnu to you, Kev
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