on Tue, Nov 18, 2003 at 07:46:36PM +0100, L.F. (BEP@telefonica.net) wrote: > I have sent at least five e-mails to email@example.com > just saying: unsubscribe and I keep receiving hundreds of e-mails. Do they > send me an e-mail to confirm that it is true? I have read that you have to > send the e-mail from the same computer through which I subscribed. That's > what I have done but it doesn't work. Could someone help me? > > > -- > To UNSUBSCRIBE, email to firstname.lastname@example.org > with a subject of "unsubscribe". Trouble? Contact email@example.com Look at the *FULL HEADERS* of your list mail. Look for a line reading "Return-Path:". This gives the address the list itself is sending mail to. Some mail systems will strip this header (fetchmail => exim does this for example). If this isn't your address, or if it's not your current address, you need to get _that_ address unsubscribed from the list. For more information, see below. Again. I've sent this to you at least twice already. ------------------------------------------------------------------------ If you're having problems unsubscribing from a debian mailing list. First step: keep a record of what you've attempted and what is or is not working. Note that I'm just another list member, not an official member of Debian.org. This message does not reflect any official viewpoint or policy of Debian or Software in the Public Interest. - *READ THE FOOTER* There are simple unsubscription instructions on every mail that gets sent to the list. Follow these directions. Note that if your email address or delivery has changed, this may not work. Most lists have a similar informational message. - *IF THIS DOESN'T WORK*: Go to the online list unsubscription page at http://www.debian.org/MailingLists/unsubscribe Check off the lists you want to unsubscribe from, AND supply your email address. You will be sent a confirmation email (this protects you from being unsubscribed, against your will, by a third party). - If you are still receiving list mail, send a message to firstname.lastname@example.org. Note that Debian is a volunteer organization, and it can take a while for your mail to be responded to. Allow a day or two. There have been historic issues with people not getting appropriate response in a short period, please bear with us. - If you're still receiving list mail, escalate with a mail to email@example.com. This will reach the current Debian Leader. If *** ALL *** of these attempts are unsuccessful, send a post to the mailing list with the following information. This may not get you unsubscribed (assume the listmaster is not subscribed to the list in question), but it may give other people information which can be helpful in identifying your problem: - Steps you've taken to unsubscribe. There are far too many unsubscribe posts sent to list by those who simply fail to read instructions. These tend to be poorly received by regulars (if not simply automatically deleted). - Responses, messages, error output, or anything else you've received in response to your attempts to unsubscribe. - Email headers from your list mail. There's a chance you're getting mail forwarded from an old address, that your mail is being rewritten by your ISP's or company's email system, or that you're being sent mail by way of a relay operated by a third party. IN THIS LAST CASE, THERE IS NOTHING ANYONE AT DEBIAN.ORG CAN DO TO HELP YOU. You will have to take up the issue with the third-party relay, or block mail from this source to your address. A sample of email headers are included at the end of this message. Some additional considerations as you try to get unsubscribed: - As stated, Debian's a volunteer organization. It tends to work well, though some things are occasionally slow. List unsubscriptions have been a noted issue over the years. This mail is one attempt to clarify the issue. - Try to get yourself unsubscribed following directions *first*. There's little anyone on list can do other than give advice, and most of that advice is in this email. - Provide relevant information if you're posting to list. - Behave professionally. The importance of this cannot be overstated. At the very least, expect to find yourself permanently banned from the list you're abusive to, if not others. Past episodes of abusive or outrageous behavior have resulted in censure by ISP, loss of ISP accounts, loss of jobs, academic discipline (in the case of university accounts), etc. One notorious example includes a Psychology PhD. formerly engaged in research at Princeton University. His outburst resulted in email notifications to the Princeton's IT staff, his boss, the University President, and former colleagues. Similarly, threatening lawsuits, DMCA takedown requests, and other legal maneuvers are likely to result in your email address being added to ban lists on other email lists. An additional note on DMCA takedowns: you can add the "X-No-Archive: Yes" header to your email to prevent it from being included in (many) Net archives. Of course, those who feel that participation in a mailing list inherently dictates that the participation be public can add a filter rule to delete posts with such headers from their mailboxes. This is a quid pro quo exchange, and insisting on privacy in an inherently public exchange is a violation of norms to some. The header is also no protection against your post, email address, etc., from being quoted in responses. Most Internet groups are small, essentially volunteer organizations, with few resources against a fight. It's far easier to avoid the issue by barring participation from those who demonstrate they cannot participate reasonably. Note that the Internet has a memory that's both wide and deep. In its own way, it's a very karmic place. Email headers will look something like the following. Refer to your email software documentation for how you can display and save headers. The sample below shows that my system (ganymede.tranquility.lan) received mail from localhost, via netcom.com's POP server, from debian.org, originally from cwctv.net. Given that this is how I'd expect my mail to receive, it matches expectations. Note also that the headers include several "List-*:" lines with information on the list and unsubscribing. Received: from mail by ganymede.tranquillity.lan with spam-scanned (Exim 3.36 #1 (Debian)) id 19JddZ-0005ms-00 for <karsten@localhost>; Sat, 24 May 2003 19:21:00 +0100 Received: from localhost ([127.0.0.1]) by ganymede.tranquillity.lan with esmtp (Exim 3.36 #1 (Debian)) id 19JddV-0005mc-01 for <karsten@localhost>; Sat, 24 May 2003 19:20:54 +0100 Status: U Received: from popd.ix.netcom.com [188.8.131.52] by localhost with POP3 (fetchmail-5.9.11) for karsten@localhost (single-drop); Sat, 24 May 2003 19:20:53 +0100 (BST) Received: from murphy.debian.org ([184.108.40.206]) by killdeer (EarthLink SMTP Server) with ESMTP id 19jDzmwC3NZFlr0 for <firstname.lastname@example.org>; Sat, 24 May 2003 11:16:36 -0700 (PDT) Received: from localhost (localhost [127.0.0.1]) by murphy.debian.org (Postfix) with QMQP id 94FDD1F68E; Sat, 24 May 2003 13:15:27 -0500 (CDT) Old-Return-Path: <Hell.Surfers@cwctv.net> Received: from smtp.cwctv.net (smtp-outbound.cwctv.net [220.127.116.11]) by murphy.debian.org (Postfix) with ESMTP id 218F01F4B8 for <email@example.com>; Sat, 24 May 2003 12:56:48 -0500 (CDT) Received: from cwctv.net ([172.16.33.42]) by smtp.cwctv.net with Microsoft SMTPSVC(5.5.1877.447.44); Sat, 24 May 2003 18:57:19 +0100 From: Hell.Surfers@cwctv.net To: firstname.lastname@example.org Date: Sat, 24 May 2003 18:56:47 +0100 Subject: Resistance Is Futile. MIME-Version: 1.0 X-Mailer: Liberate TVMail 2.6 Content-Type: text/plain; charset=us-ascii Message-ID: <01d391957171853DTVMAIL6@smtp.cwctv.net> Resent-Message-ID: <HxdJIC.A.LAE.-a7z-@murphy> Resent-From: email@example.com X-Mailing-List: <firstname.lastname@example.org> archive/latest/281359 X-Loop: email@example.com List-Post: <mailto:firstname.lastname@example.org> List-Help: <mailto:email@example.com?subject=help> List-Subscribe: <mailto:firstname.lastname@example.org?subject=subscribe> List-Unsubscribe: <mailto:email@example.com?subject=unsubscribe> Precedence: list Resent-Sender: firstname.lastname@example.org Resent-Date: Sat, 24 May 2003 13:15:27 -0500 (CDT) Resent-Bcc: Thank you. -- Karsten M. Self <email@example.com> http://kmself.home.netcom.com/ What Part of "Gestalt" don't you understand? Bush/Cheney '04: The economy's stupid!
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