Re: [OT] user psychology

[Raju Kurunkad <rajukv@earthlink.net>]

* ktb <xyf@nixnotes.org> [2003-03-23 13:43]:
> I've been searching around the web for some documentation on how to deal
> with users from the perspective of a systems administrator.  I'm finding
> a lot on account management and user policies but not much by way of
> dealing with people.  I'm interested in educating myself about the different
> approaches sys admins take and the success or failure of these approaches.
> 
> As you can guess I've recently inherited a network.  I'm having no
> problems with the technical side of administering the network but am
> finding myself increasingly taking more of a hard-line with regards to
> users and I would like to decide where I want to draw the lines.

For laughs, you can read thru the "Bastard operator from hell" archives at

http://bofh.ntk.net/Bastard.html


Raju