On 2002.06.17 21:26 Rox de Gabba wrote:
Well, if you look at it from the practical point of view... screaming and complainting has never done any good... at leat with computer systems it hasn't. Suing... well, have you ever heared of anyone get a penny off M$ for the bilions lost on their system being buggy, rashing and losing data?
When was the last time you heard of a suit looking at things from a practical point of view?
The entire purpose of the exercise is to give the PHB's and their BoD taskmasters a warm and fuzzy feeling. The service contract is merely a means to that end. The fact that that warm and fuzzy feeling has absolutely no grounding in reality is entirely irrelevant.
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