Re: Webtrends Reporting Server on debian - error
> > I've been running Webtrends on Debian. Currently at 2.0c, Debian 2.1,
> > kernel 2.2.12. It's been awhile, but I remember having to adjust file
> > ownership. The server starts as root and runs as user daemon.
>
> > More specific information about the problem would be helpful.
> Linux debian-sd 2.2.19pre17 potato system.
> The software is installed in /usr/local/webtrends.
> It is a webtrends reporting server 3.1c
3.1.c? In the original post, it was 1.3c. I haven't seen v3 so there
could be many differences.
> And the server should use port 80 for the users.
> Reporting Engine uses port 9999.
I was not sucessful at changing the port number that WebTrends
listens to. Ended up using the install default. Suggest using that to at
least get it running.
> Starting the server as user root:
> ./wtrs.server start
> wtrs not started.
>
> Hangs forever:
> A ps shows:
> sh ./wtrs.server start
> root 528 523 0 22:24 pts/1 00:00:00 sh
> /usr/local/webtrends/wtrs_ui.server start
> daemon 529 528 0 22:24 pts/1 00:00:00
> /usr/local/webtrends/wtrs_ui -start
>
> Cannot connect to port 80
>
> ./wtrs.server { start | stop | status }: No such file or directory
> I am not sure what is cannot find?
These process names are different than what I have, so your version may be
later than mine. In v2.0, wtrs.server is a shell script. If it still
is, you could put echo statements in it to see at what point the error
message shows up.
Also, notice that below, most of the files are owned by user bin. When you
start the server as root, it runs one process as root, and the other as
user daemon. Again, I had adjust file ownership before I could
get WT working. Try changing everything to user daemon group daemon and
see what happens. If you've done a lot of things to get it working, you
might want to delete the current installation and do a fresh install to
start from a known point.
> The content of /usr/local/webtrends (Note chmod use on wtrs.startup)
> -rw-r--r-- 1 bin bin 6223 May 27 22:22 LICENSE
> -rw-r--r-- 1 root root 5736 May 27 22:23 RELEASENOTES
> -rw-r----- 1 bin bin 186 Jan 3 2001 adviews.txt
> -rw-r--r-- 1 bin bin 6 Jan 3 2001 bldnum.txt
> -rw-r--r-- 1 bin bin 7184747 Jan 3 2001 company.big
> -rw-r--r-- 1 bin bin 98 Jan 3 2001 init.ini
> -rw-r--r-- 1 bin bin 10484 Jan 3 2001 keywords.ini
> -rwxr-xr-x 1 bin bin 419680 Jan 3 2001
> libwt_license.so
> -rwxrwx--- 1 bin bin 4333016 Jan 3 2001
> libwtrs_engine.so
> -rw-r--r-- 1 bin bin 77040 Jan 3 2001 manifest
> -rw-r--r-- 1 bin bin 998 Jan 3 2001 regions.ini
> -rw-r--r-- 1 bin bin 9833 Jan 3 2001 report.ini
> -rw-r--r-- 1 bin bin 96303 Jan 3 2001 s_title.wdb
> drwxrwxr-x 5 bin bin 4096 Jan 3 2001 scripts
> -rw-r--r-- 1 bin bin 13473 Jan 3 2001 style.ini
> drwxrwxr-x 2 bin bin 4096 Jan 3 2001 utils
> -rw-r--r-- 1 bin bin 339 Jan 3 2001 webtrend.ini
> drwxrwxr-x 2 bin bin 4096 Jan 3 2001 wt_migrate
> -rw-r--r-- 1 bin bin 331 May 27 22:23 wt_remote.ini
> drwxrwxr-x 2 bin bin 4096 Jan 3 2001 wt_script
> -rwxrwx--- 1 bin bin 618048 Jan 3 2001 wt_script.bin
> -rw-rw-r-- 1 bin bin 813744 Jan 3 2001 wt_script.so
> -rw------- 1 bin bin 9376 May 27 22:21 wtcfg.bin
> -rwxr-x--- 1 bin bin 2052 May 27 22:23
> wtengine.server
> -rw-r----- 1 bin bin 428 Jan 3 2001 wtintra.txt
> -rwxr-xr-x 1 bin bin 182781 Jan 3 2001 wtlicense
> drwxrwxr-x 8 bin bin 4096 May 27 22:23 wtm_wtx
> -rwxrwx--- 1 bin bin 13700 Jan 3 2001 wtrs
> -rwxr-x--- 1 bin bin 745 May 27 22:23 wtrs.server
> -rwxrwxrwx 1 root root 1043 May 27 22:32 wtrs.startup
> -rw-rw-r-- 1 root root 1043 May 27 22:31
> wtrs.startup.org
> -rwxrwx--- 1 bin bin 552152 Jan 3 2001 wtrs_ui
> -rwxr-x--- 1 bin bin 1983 May 27 22:23
> wtrs_ui.server
> drwxr-xr-x 4 bin bin 4096 May 27 22:22 wwwroot
> debian-sd:/usr/local/webtrends$
>
> Best regards,
>
> Soeren,
>
>
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