Re: buggy broadband (?)
On Tue, Sep 04, 2001 at 02:58:42PM -0400, Don Berkich wrote:
| So now my problem, apparently, is how to get the signal boosted. I
| asked the tech about sending someone to amp the line. Here, roughly, is
| the conversation.
| "If it is deemed necessary to put an amplifier on your line, then we
| will send someone out to do so."
| "So, like, when is it deemed necessary?"
| "IF it is deemed necessary, we will send someone out."
| "And we know it's necessary when..."
| "Give us a call if you have any more problems, however I must tell you
So here's where you hang up and call rigth back <0.1 wink>.
| that we do not support linux, and that is probably your problem."
Of course! It must be your problem, not theirs.
| Doh! Yes, I'm an idiot. Will someone kick me in the head, please? I
| did, indeed, mention the "L" word. I'd no idea that all the stories
| about hostile unhelpful reactions were true. I thought maybe times had
| So now what should I do? I need a white-paper specifying acceptable
| power and noise ranges. Are there any helpful ATT techs out there with
| this info? Where is the "DSL Reports"?
| I suppose I could put the modem on a win95 box and start screaming
| bloody murder at ATT.
Yeah, that's probably your best bet -- put a "supported" OS on the
modem and then tell the tech it's his problem.