SupraExpress Modem problems

[Julian Gilbey <J.D.Gilbey@qmw.ac.uk>]

[Please Cc: me in replies.]

I have just tried setting up a Debian system for someone, and have
been unable to get his modem to work.  The details are:

 - fresh slink (Debian 2.1) installation from the official CDs on a
   Pentium.
 - Windows reports the modem to be a SupraExpress 56i Sp Intl
 - I configured the PPP details using pppconfig with no special
   options or anything similar
 - the /var/log/ppp.log file showed that the intial connection had
   been attempted, and that after precisely 45 seconds, an alarm
   happened and the connection attempt failed.  Nothing happened
   between the "expect OK" and the alarm lines in the log.

Does anyone have any idea what to do or how to go about fixing this
problem?

Thanks in advance,

   Julian

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  Julian Gilbey, Dept of Maths, QMW, Univ. of London. J.D.Gilbey@qmw.ac.uk
        Debian GNU/Linux Developer,  see http://www.debian.org/~jdg