Re: Debian on CD.
The person who was responsible for fulfilling orders was 'deleted' from my
organization about 3 weeks ago.
Upon reading these comments today, I went to that person's house and
demanded the return of any and all documents, records, product, etc.
immediately. This resulted in the return of 2 boxes which included CD
mailers which were adressed but never sent, unopened mail (I actually
found a check dated 03 SEP 97 from an overseas customer), and printouts
from email inquiries which were apparently not answered.
I will be going through this and trying to see that these orders are all
filled right away. If people have questions or concerns, they should be
sent to info@greenbush.com and they will be answered.
Tim, your comments are inappropriate. Let me assure you that there is no
fraud at all here. The number of website hits that www.debian.org
generates is pathetically small. In other words, I am investing in the
future by offering this product line. I had tried to unload some of the
work in order to have more time for software development but it looks like
I will have to get personally involved in the production and fulfillment
again.
Paul Wade
On Tue, 30 Dec 1997, Tim Sailer wrote:
> Alexander Stavitsky wrote:
> >
> > On Mon, 29 Dec 1997, Cleto Pescia wrote:
> > > For now, the only thing I can tell you for sure is that you should *NOT*
> > > buy the Debian CDs from Greenbush Technologies Corp. (www.greenbush.com).
> > >
> > > I ordered the official CD set in September by filling out their
> > > secure on-line form, they charged my credit card (at least that is what
> > > I've seen on my bank's reports), but never shipped anything... I sent them
> > > e-mail twice (info@greenbush.com), politely asking them what was going on,
> > > but never got an answer. Maybe I should have sent them a fax as well, but
> > > you really expect a company with an online ordering system to have some
> > > way to read its e-mail...
> >
> > I had exactly the same problem with Greenbush. They don't seem to answer
> > on polite emails, but they/he do react on the impolite ones.
> > I've subscribed to four monthly CD's in April and so far have only
> > received 2. If you can write a really nasty email they will probably send
> > something.
>
> Also, gettingg the Postmaster General involved for Mail Fraud or
> Wire Fraud (charging for something not shipped of charging before
> an item is shipped) is a sure way to get a response too.
>
> Tim
--
TO UNSUBSCRIBE FROM THIS MAILING LIST: e-mail the word "unsubscribe" to
debian-user-request@lists.debian.org .
Trouble? e-mail to templin@bucknell.edu .
Reply to: