Re: Bug#197797: gnome-terminal v2 is horribly slow to display
On Tue, Jun 17, 2003 at 11:56:40PM +0200, Christian Marillat wrote:
> Yann Dirson <ydirson@altern.org> writes:
> > The one who is so convinced there is no bug in _HIS_ package that he
> > pisses off bug reporters without an explanation ? The one who has to
> > be asked 4 times by different packages before starting to enlighten
> > the lowly users about why their bug was closed ? Just guess...
>
> I've already saying 4 times that this bug is a configuration issue. Your
> attitude is also unacceptable, you have reopened this bug without any
> search on your configuration what wrong.
If there is a disagreement about whether a bug is a real bug then it's
usually best to leave it open while the disagreement is discussed, if
necessary explaining things to the bug reporter in more detail than you
might normally do.
Reopen/close wars create an atmosphere of hostility, escalate the
conversation beyond normal calm technical discussion, and generally do
nobody any good. Please try to avoid them wherever possible. Since
closing a bug places it in danger of being archived if the discussion
dies away for a while, the balance should be towards leaving bugs open
until agreement is reached.
Cheers,
--
Colin Watson, BTS administrator [cjwatson@debian.org]
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