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Bug#548073: marked as done (installation of otrs2 breaks apache configuration)

Your message dated Sun, 01 Nov 2009 12:06:18 +0000
with message-id <E1N4ZCM-0008Ey-Vo@ries.debian.org>
and subject line Bug#548073: fixed in otrs2 2.3.4-5
has caused the Debian Bug report #548073,
regarding installation of otrs2 breaks apache configuration
to be marked as done.

This means that you claim that the problem has been dealt with.
If this is not the case it is now your responsibility to reopen the
Bug report if necessary, and/or fix the problem forthwith.

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548073: http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=548073
Debian Bug Tracking System
Contact owner@bugs.debian.org with problems
--- Begin Message ---
Package: otrs2
Version: 2.2.7-2lenny1
Severity: serious
Justification: Policy 10.7.3

Installation of otrs2 package breaks apache2 configuration from the
following reasongs:

- otrs2 creates /etc/apache2/conf.d/otrs2 
  This configure options for ALL virtualhosts on the server. Location od
  otrs2 apache config should be /etc/apache2/sites-available/otrs2 and
  admin should enable them manually.

- Directive MaxRequestsPerChild 400 should be removed from config file

- All setting should be placed into <VirtualHost *> </VirtualHost>

-- System Information:
Debian Release: 5.0.3
  APT prefers stable
  APT policy: (500, 'stable')
Architecture: amd64 (x86_64)

Kernel: Linux 2.6.24-1-amd64 (SMP w/8 CPU cores)
Locale: LANG=C, LC_CTYPE=sk_SK.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/bash

Versions of packages otrs2 depends on:
ii  adduser                  3.110           add and remove users and groups
ii  apache2                  2.2.9-10+lenny2 Apache HTTP Server metapackage
ii  apache2-mpm-prefork [htt 2.2.9-10+lenny2 Apache HTTP Server - traditional n
ii  dbconfig-common          1.8.39          common framework for packaging dat
ii  debconf                  1.5.24          Debian configuration management sy
ii  libauthen-sasl-perl      2.12-1          Authen::SASL - SASL Authentication
ii  libcrypt-passwdmd5-perl  1.3-9           interoperable MD5-based crypt() fo
ii  libdate-pcalc-perl       1.2-3           Perl module for Gregorian calendar
ii  libdbi-perl              1.605-1         Perl5 database interface by Tim Bu
ii  libemail-valid-perl      0.179-2         Check validity of Internet email a
ii  libio-stringy-perl       2.110-4         Perl modules for IO from scalars a
ii  libmailtools-perl        2.03-1          Manipulate email in perl programs
ii  libmime-perl             5.427-1         transitional dummy package
ii  libmime-tools-perl [libm 5.427-1         Perl5 modules for MIME-compliant m
ii  libtext-diff-perl        0.35-3          Perform diffs on files and record 
ii  libxml-parser-perl       2.36-1.1+b1     Perl module for parsing XML files
ii  lighttpd [httpd-cgi]     1.4.19-5        A fast webserver with minimal memo
ii  perl                     5.10.0-19lenny2 Larry Wall's Practical Extraction 
ii  ucf                      3.0016          Update Configuration File: preserv

Versions of packages otrs2 recommends:
ii  aspell                 0.60.6-1          GNU Aspell spell-checker
ii  ispell             International Ispell (an interacti
ii  libapache2-mod-perl2   2.0.4-5           Integration of perl with the Apach
ii  libdbd-mysql-perl      4.007-1           A Perl5 database interface to the 
ii  libdbd-pg-perl         2.8.7-1           Perl DBI driver for the PostgreSQL
ii  libgd-graph-perl       1.44-3            Graph Plotting Module for Perl 5
ii  libgd-text-perl        0.86-5            Text utilities for use with GD
ii  mysql-server           5.0.51a-24+lenny2 MySQL database server (metapackage
ii  mysql-server-5.0 [mysq 5.0.51a-24+lenny2 MySQL database server binaries
ii  procmail               3.22-16           Versatile e-mail processor

Versions of packages otrs2 suggests:
ii  libnet-ldap-perl              1:0.36-1   A Client interface to LDAP servers
pn  otrs2-doc-en | otrs2-doc-de   <none>     (no description available)

-- debconf information:
  otrs2/remove-error: abort
  otrs2/pgsql/method: unix socket
  otrs2/pgsql/authmethod-admin: ident
  otrs2/pgsql/changeconf: false
  otrs2/pgsql/authmethod-user: ident
  otrs2/internal/skip-preseed: false
* otrs2/db/dbname: <protected_for_security_reason>
  otrs2/upgrade-error: abort
* otrs2/remote/newhost: <protected_for_security_reason>
  otrs2/internal/reconfiguring: false
  otrs2/purge: false
  otrs2/database-type: mysql
* otrs2/remote/host: <protected_for_security_reason>
  otrs2/missing-db-package-error: abort
* otrs2/mysql/admin-user: root
  otrs2/install-error: retry
* otrs2/db/app-user: <protected_for_security_reason>
* otrs2/resetdbuser: false
* otrs2/remote/port: <protected_for_security_reason>
  otrs2/upgrade-backup: true
  otrs2/pgsql/admin-user: postgres
  otrs2/dbconfig-reinstall: false
* otrs2/dbconfig-install: true
* otrs2/mysql/method: tcp/ip
  otrs2/dbconfig-upgrade: true

--- End Message ---
--- Begin Message ---
Source: otrs2
Source-Version: 2.3.4-5

We believe that the bug you reported is fixed in the latest version of
otrs2, which is due to be installed in the Debian FTP archive:

  to main/o/otrs2/otrs2_2.3.4-5.diff.gz
  to main/o/otrs2/otrs2_2.3.4-5.dsc
  to main/o/otrs2/otrs2_2.3.4-5_all.deb

A summary of the changes between this version and the previous one is

Thank you for reporting the bug, which will now be closed.  If you
have further comments please address them to 548073@bugs.debian.org,
and the maintainer will reopen the bug report if appropriate.

Debian distribution maintenance software
Patrick Matthäi <pmatthaei@debian.org> (supplier of updated otrs2 package)

(This message was generated automatically at their request; if you
believe that there is a problem with it please contact the archive
administrators by mailing ftpmaster@debian.org)

Hash: SHA1

Format: 1.8
Date: Sun, 01 Nov 2009 12:23:55 +0100
Source: otrs2
Binary: otrs2
Architecture: source all
Version: 2.3.4-5
Distribution: unstable
Urgency: high
Maintainer: Debian QA Group <packages@qa.debian.org>
Changed-By: Patrick Matthäi <pmatthaei@debian.org>
 otrs2      - Open Ticket Request System
Closes: 548073 552470
 otrs2 (2.3.4-5) unstable; urgency=high
   * QA upload.
   * Update cron.diff patch and add the missing otrs systemuser for the
     PostMaster cronjob.
     Closes: #552470
   * Add remove-maxrequestsperchild.diff patch, which removes the
     MaxRequestsPerChild Apache options from the config files.
     Closes: #548073
 e4cd44c9b0ab2eb317f0dc0e23761ef7c08f0839 1131 otrs2_2.3.4-5.dsc
 46b3598addd7a718659a87d2025b42b43f845cb3 23107 otrs2_2.3.4-5.diff.gz
 aeec791de0a229a316516ead2764b1b819d2ea2f 2589232 otrs2_2.3.4-5_all.deb
 b5bad9bfba05bd95b07e0e8ac39e14f14a310a7c21636aa71b19383ffaef1ef6 1131 otrs2_2.3.4-5.dsc
 6dac56e8df9654ef9a2df9a86cfe9241131ef2daf13544a9ca55757601fa17de 23107 otrs2_2.3.4-5.diff.gz
 31a29d5e3d75fc722660511a8a2d75ff195dfc02a3c49866345e97d2c799b4ec 2589232 otrs2_2.3.4-5_all.deb
 503b5ba2003dff983f735e086f307296 1131 web optional otrs2_2.3.4-5.dsc
 583528510f373650597afa7b2d8e475c 23107 web optional otrs2_2.3.4-5.diff.gz
 35f079f181272a910ef067150391b6f5 2589232 web optional otrs2_2.3.4-5_all.deb

Version: GnuPG v1.4.10 (GNU/Linux)


--- End Message ---

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