Re: Is Linux taking on a B.Gates approach to sales?
On Aug 20, Ed Burke wrote:
> I purchased Debian GNU Linux a year ago with a New Riders text.
> After a blitz of pseudo advertising in the local news papers.
> Pseudo ( referring to Linux articles that men- tioned the soon to be
> release Linux for $20.00 / $19.95. I couldn't wait so I went
> searching for the software and found what I ended up with a Border's
> book store. When I went to the web site a few months later I found
> that I didn't get one of the game CD's as well with my release. So
> I enquired about that. That is when I found I had a release by
> another source. Should have been my first clue. Company just
> popped in so to the point.
Any vendor is free to distribute Debian in any way they choose. I
assume you're referring to the distinction between the New Riders CD
(official CD #1) and the "Boxed Set" produced by O'Reilly & VA Linux
(which included an unofficial CD and a demo copy of a game).
If you want to be guaranteed to receive the "true" Debian release, ask
for the Official CD by name. Our vendors page has a listing of
manufacturers who provide those packages.
> I have worked through your support group for a couple months. But
> when I mention scsi problem the help drops to 0. So I went to the
> web site where I notice everything requires you sign in, WHY?
What web site is this? Debian's official web site doesn't require
anyone to sign in to do anything.
> I found out that Debian 2.2 is supposed to resolve my problem. But,
> is it? Or is this the B.G. tactic I referred to, i.e. lead with
> faulty software so they have to keep comming back.
I'm afraid I don't follow: we don't charge for updates, so I don't see
how we'd benefit from this 'B.G. tactic'. You can easily upgrade to
Debian 2.2 from your current release; see http://www.debian.org/ and
follow the "stable release" link.
> I notice Red Hat had promo that gave you/us an evaluation pkg. for
> $5.00 and Caldera offerred a different deal with a different
> pre-release - name skips my mind - for $0.00. The price is right
> but again if you are given a Bic razor whos blades are you going to
We're not responsible for the behavior of Red Hat or Caldera. (I
believe you're referring to the "Linux Technology Preview" from
Caldera, which retails for $19.95 with a $20 rebate; I don't have the
faintest clue what Red Hat product you're referring to.)
Incidentally, if you want Caldera's LTP for free, I think every LUG in
the country got several boxes full of copies, gratis...
FWIW, I've been selling Debian CDs on the side for about 1.5 years,
and in that time I think I've had one repeat customer out of over a
hundred. Either I'm pissing off my customers (always a possibility,
but I don't get much hate mail ;-), or they're upgrading to new
releases for free over the net.
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