[Date Prev][Date Next] [Thread Prev][Thread Next] [Date Index] [Thread Index]

Re: DELL



Hi Mahitha,

I'm personally very happy to see you as a representative from a manufacturer 
care enough about Debian to look up an official mail address and ask.

On Thursday 31 March 2011 16.23:55 Mahitha_T@dell.com wrote:

> We just wanted to confirm if , Debian 6 works fine with PERC H 700
> controller cards.

You already got the short answer from Henrique de Moraes Holschuh already - 
our kernel is a variant of the official 2.6.32 kernel, the modifications are 
quite minor.

But I'd like to address a larger issue here: since there seems to be demand 
by customers (I guess that's why you ask) to run Debian on Dell hardware, 
maybe it's time to ramp up Linux support from your company's side? I see 
that there is a http://linux.dell.com/ web site, but on first clance this is 
focused on running Ubuntu on Laptops and Desktops; some of the links point 
to "consumer" products. Not the audience you're addressing with a PERC 
controller.  Also, the quote below is directly from your support forum and 
indicates that Dell's Linux related support offerings are not as good as 
expected in some cases:

http://en.community.dell.com/support-forums/software-os/w/linux/consumer-
linux.aspx :
+++
   Dell sells [Ubuntu Linux] 10.04 presinstalled on their Vostro line, but
   good luck getting any help whatsoever on it.
+++

Please do not hesitate to ask if you need further assistance. Note that 
Debian as such is a volunteer driven organisation, so nobody is required to 
help you (for free!) Should you wish to put your customers into contact with 
Debian engineers on a professional basis, have a look at our list of support 
companies at http://debian.org/consultants 

Regards
Adrian von Bidder
Debian Developer

Attachment: signature.asc
Description: This is a digitally signed message part.


Reply to: