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Re: Fundamental flaw in bug reporting system

On Thursday 29 June 2006 12:30, Ian Jackson wrote:
> The purpose of a bug report is to help the developers improve the
> software.  There are times when a particular user lacks the capability
> (whether background knowledge or aptitude) to write a bug report that
> can serve that purpose.  It is best for those users to seek assistance
> from their friends and colleagues, rather than to file a bug report
> (and perhaps, if there is a bug that could usefully be reported, their
> friends will help them do that, or do it for them).

Or on Debian user mailing lists or IRC channels of course; either on the 
original issue or on how to properly file a bug report.

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