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Re: RedHat flaked out on me!!!!



On Thu, Dec 18, 2003 at 02:54:50PM -0700, Matthew W. Sanders wrote:
> If I migrate all of my systems to Debian, you aren't going to drop support
> on me are you?  What is the foreseeable future of support on your product?
> RedHat has me $#$%$#$#@.....  Why would I want to upgrade to another one of
> their products after they sold me out?  Please tell me If I buy a copy off
> the shelf I can update it for a while....

Debian does not offer paid support, but some third parties might. I,
however, have not had a reason to need anything but the Debian Bug
Tracking System. We do guarantee under our Social Contract with the
Free Software Community that we will not hide problems and that the
bug tracking system will be available for public view at all times.
You can always file a bug report on any one of our packages with the
reportbug tool if you are dissatisfied with its performance or if you
wish for a new feature. Debian does not require you to pay anything
for Debian GNU/Linux, and you can always use the apt tool to upgrade
to the latest version of software if you have an internet connection
or newer CDs. You can find a variety of different ways to install
Debian at cdimage.debian.org.

Debian offers three complete distributions: stable, which contains only
completely stable software. The current codename for this is "woody".
Only stable offers security updates. testing, which contains software
that has been tested somewhat and is less likely to break. The current
codename for testing is "sarge". And unstable, where all new packages
and new versions enter. This is the latest and greatest, and its
codename is and always will be "sid". See the website for more details
on this.

I would also like to point out that the Debian Social Contract states
that "Our Priorities are Our Users and Free Software". Debian takes both
of those priorities very seriously, and that's why I use it.

I am not a Debian Developer, and I speak only for myself.

-- 
Brian M. Carlson <sandals@crustytoothpaste.ath.cx> 0x560553e7

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