Bug#1008997: cups: impossible to print on hp envy 5536 from sid
severity 1008997 normal
tags 1008997 - upstream
thanks
On Tue 05 Apr 2022 at 19:10:14 +0200, alain wrote:
> Package: cups
> Version: 2.4.1op1-2
> Severity: important
> Tags: upstream
> X-Debbugs-Cc: compte.perso.de-alain@bbox.fr
>
> Hello.
> I'm writing to you because for the last week ,
> I have printing problems with cups.
> I can't get anything despite my research.
> I don't even have the test page.
Thank you for your report, Alain. However, it reads more like a request
for help rather than pointing to a a bug in the printing system. Still,
we can help you with that.
> Here is my research:
> https://debian-facile.org/viewtopic.php?id=31739
> old thread : (abandoned)
> https://debian-facile.org/viewtopic.php?id=31698
>
> I thought, at the beginning, that the problem came from dpkg.
> because of the concomitance with its update.
> I asked the bts for help but it failed.
> Maybe I did too much?
> https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=1008716
>
> under bullseye stable, everything works perfectly.
> either under bookkworm or testing (tested quickly)
M
> and even more so, under sid (my distribution),
> nothing works. no way to print even a test page.
>
> I tried everything, I can't get anything.
> That's why I write to you.
> Can you help me ?
> please ?
> Thank you.
> respectfully,
> alain .
Let's be clear; you are using unstable? Is the printer USB or network
connected?
Regards,
Brian.
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