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Bug#604722: marked as done (cups: print not inside page area when using narrow page sizes, envelopes)

Your message dated Sat, 11 Jul 2015 13:24:45 +0100
with message-id <11072015132141.397586cf24ce@desktop.copernicus.demon.co.uk>
and subject line Re: Bug#604722: cups: print not inside page area when using narrow page sizes, envelopes
has caused the Debian Bug report #604722,
regarding cups: print not inside page area when using narrow page sizes, envelopes
to be marked as done.

This means that you claim that the problem has been dealt with.
If this is not the case it is now your responsibility to reopen the
Bug report if necessary, and/or fix the problem forthwith.

(NB: If you are a system administrator and have no idea what this
message is talking about, this may indicate a serious mail system
misconfiguration somewhere. Please contact owner@bugs.debian.org
immediately.)


-- 
604722: http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=604722
Debian Bug Tracking System
Contact owner@bugs.debian.org with problems
--- Begin Message --- 
Package: cups
Version: 1.4.4-7
Severity: normal

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA512


When I try to print a Num10 envelope only part of the document is actually
printed on the envelope. I set the paper size correctly. If I leave the paper
size set to Num10 and print on letter paper I can see that it is being printed
as though the envelope was fed from the side of the paper tray even though my
printer, a HP a909a, loads from the center of the tray. I'm using the driver
from HPLIP and the printer was configured using the hp-setup utility.  I tried
printing envelopes with openoffice write, abiword, and inkscape. All programs
had the same problem. A google search turned up a number of pages from people
with the same problem, but I found no way to make it work.

- -- System Information:
Debian Release: squeeze/sid
  APT prefers testing
  APT policy: (500, 'testing')
Architecture: amd64 (x86_64)

Kernel: Linux 2.6.32-5-amd64 (SMP w/2 CPU cores)
Locale: LANG=en_US.utf8, LC_CTYPE=en_US.utf8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash

Versions of packages cups depends on:
ii  adduser                 3.112            add and remove users and groups
ii  bc                      1.06.95-2        The GNU bc arbitrary precision cal
ii  cups-client             1.4.4-7          Common UNIX Printing System(tm) - 
ii  cups-common             1.4.4-7          Common UNIX Printing System(tm) - 
ii  cups-ppdc               1.4.4-7          Common UNIX Printing System(tm) - 
ii  debconf [debconf-2.0]   1.5.36           Debian configuration management sy
ii  ghostscript             8.71~dfsg2-6     The GPL Ghostscript PostScript/PDF
ii  libavahi-client3        0.6.27-2         Avahi client library
ii  libavahi-common3        0.6.27-2         Avahi common library
ii  libc6                   2.11.2-7         Embedded GNU C Library: Shared lib
ii  libcups2                1.4.4-7          Common UNIX Printing System(tm) - 
ii  libcupscgi1             1.4.4-7          Common UNIX Printing System(tm) - 
ii  libcupsdriver1          1.4.4-7          Common UNIX Printing System(tm) - 
ii  libcupsimage2           1.4.4-7          Common UNIX Printing System(tm) - 
ii  libcupsmime1            1.4.4-7          Common UNIX Printing System(tm) - 
ii  libcupsppdc1            1.4.4-7          Common UNIX Printing System(tm) - 
ii  libdbus-1-3             1.2.24-3         simple interprocess messaging syst
ii  libgcc1                 1:4.4.5-6        GCC support library
ii  libgnutls26             2.8.6-1          the GNU TLS library - runtime libr
ii  libgssapi-krb5-2        1.8.3+dfsg-2     MIT Kerberos runtime libraries - k
ii  libijs-0.35             0.35-7           IJS raster image transport protoco
ii  libkrb5-3               1.8.3+dfsg-2     MIT Kerberos runtime libraries
ii  libldap-2.4-2           2.4.23-6         OpenLDAP libraries
ii  libpam0g                1.1.1-6.1        Pluggable Authentication Modules l
ii  libpaper1               1.1.24           library for handling paper charact
ii  libpoppler5             0.12.4-1.2       PDF rendering library
ii  libslp1                 1.2.1-7.8        OpenSLP libraries
ii  libstdc++6              4.4.5-6          The GNU Standard C++ Library v3
ii  libusb-0.1-4            2:0.1.12-16      userspace USB programming library
ii  lsb-base                3.2-23.1         Linux Standard Base 3.2 init scrip
ii  poppler-utils           0.12.4-1.2       PDF utilitites (based on libpopple
ii  procps                  1:3.2.8-9        /proc file system utilities
ii  ssl-cert                1.0.26           simple debconf wrapper for OpenSSL
ii  ttf-freefont            20090104-7       Freefont Serif, Sans and Mono True
ii  zlib1g                  1:1.2.3.4.dfsg-3 compression library - runtime

Versions of packages cups recommends:
ii  cups-driver-gutenprint      5.2.6-1      printer drivers for CUPS
ii  foomatic-filters            4.0.5-6      OpenPrinting printer support - fil
ii  ghostscript-cups            8.71~dfsg2-6 The GPL Ghostscript PostScript/PDF

Versions of packages cups suggests:
pn  cups-bsd                      <none>     (no description available)
pn  cups-pdf                      <none>     (no description available)
ii  foomatic-db                   20100630-1 OpenPrinting printer support - dat
ii  hplip                         3.10.6-1.1 HP Linux Printing and Imaging Syst
pn  smbclient                     <none>     (no description available)
ii  udev                          164-2      /dev/ and hotplug management daemo
pn  xpdf-korean | xpdf-japanese | <none>     (no description available)

- -- debconf information:
  cupsys/raw-print: true
  cupsys/backend: ipp, lpd, parallel, scsi, serial, socket, usb, snmp, dnssd

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--- End Message ---
--- Begin Message --- 
Dear Debian User,

Further information on your issue was requested some time ago but there
has been no response from you. Use of our limited, volunteer supported
resources is best served by not keeping open inactive bugs any longer
than desirable, especially when the package concerned is older than the
current stable iand oldstable Debian version. Consequently, the report
is now being closed.

You may, of course, wish to review the reported problem. It would be
appreciated if any future investigation could be conducted using the
testing or unstable distributions. If considered necessary, this report
could be re-opened or a new bug report, possibly referencing this one,
submitted.

Thank you for your report.

Regards,

Brian.

--- End Message ---
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