Bug#585627: hplip: Error with hpmudext module : hp-* dont works
Package: hplip
Version: 3.10.5-1
Severity: grave
When i try to launch hp-* commands (hp-clean, hp-check, hp-align,
hp-toolbox), i have this error :
$# hp-clean
Traceback (most recent call last):
File "/usr/bin/hp-clean", line 38, in <module>
from base import device, utils, maint, tui, module
File "/usr/share/hplip/base/device.py", line 37, in <module>
import status
File "/usr/share/hplip/base/status.py", line 40, in <module>
import hpmudext
ImportError: No module named hpmudext
Kind regards
-- Package-specific info:
<#part type="text/plain" disposition=attachment description="Bug script output">
warning: Version: (Not available - cups-config. Unable to determine installed version of CUPS.)
warning: NOT FOUND! This is an OPTIONAL/RUNTIME ONLY dependency. Some HPLIP functionality may not function properly.
warning: NOT FOUND! This is an OPTIONAL/RUNTIME ONLY dependency. Some HPLIP functionality may not function properly.
HP Linux Imaging and Printing System (ver. 3.10.5)
Dependency/Version Check Utility ver. 14.3
Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies are installed
to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball has the proper
dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of the above cases (both compile- and run-time dependencies).
Saving output in log file: hp-check.log
Initializing. Please wait...
---------------
| SYSTEM INFO |
---------------
Basic system information:
Linux PikaBoo 2.6.32-trunk-amd64 #1 SMP Sun Jan 10 22:40:40 UTC 2010 x86_64 GNU/Linux
Distribution:
debian experimental
Checking Python version...
OK, version 2.6.5 installed
Checking PyQt 4.x version...
OK, version 4.7.3 installed.
Checking for CUPS...
Status: le programmateur n’est pas en cours d’exécution
error_log is set to level: warn
Checking for dbus/python-dbus...
dbus daemon is running.
python-dbus version: 0.83.1
------------------------
| RUNTIME DEPENDENCIES |
------------------------
Checking for dependency: CUPS - Common Unix Printing System...
OK, found.
Checking for dependency: CUPS DDK - CUPS driver development kit...
Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
OK, found.
Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
OK, found.
Checking for dependency: PolicyKit - Administrative policy framework...
OK, found.
Checking for dependency: PyQt 4 DBus - DBus Support for PyQt4...
OK, found.
Checking for dependency: Python DBus - Python bindings for DBus...
OK, found.
Checking for dependency: Python libnotify - Python bindings for the libnotify Desktop notifications...
Checking for dependency: Python XML libraries...
OK, found.
Checking for dependency: Python 2.3 or greater - Required for fax functionality...
OK, found.
Checking for dependency: Reportlab - PDF library for Python...
OK, found.
Checking for dependency: SANE - Scanning library...
OK, found.
Checking for dependency: scanimage - Shell scanning program...
OK, found.
Checking for dependency: xsane - Graphical scanner frontend for SANE...
OK, found.
----------------------
| HPLIP INSTALLATION |
----------------------
Currently installed HPLIP version...
HPLIP 3.10.5 currently installed in '/usr/share/hplip'.
Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.10.5
[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hplip/HP
ppdbase=/usr/share/ppd/hplip
doc=/usr/share/doc/hplip-doc/HTML
icon=no
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-drv-install=yes
foomatic-ppd-install=yes
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.10.4.16
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=yes
hpijs-only-error: NOT FOUND OR FAILED TO LOAD! Please reinstall HPLIP and check for the proper installation of cupsext.
error: NOT FOUND OR FAILED TO LOAD! Please reinstall HPLIP and check for the proper installation of pcardext.
error: NOT FOUND OR FAILED TO LOAD! Please reinstall HPLIP and check for the proper installation of hpmudext.
error: NOT FOUND OR FAILED TO LOAD! Please reinstall HPLIP and check for the proper installation of scanext.
error: User needs to be member of group 'lp' to enable print, scan & fax.
error: User needs to be member of group 'lpadmin' to manage printers.
error: 6 errors and/or warnings.
build=no
lite-build=no
udev-acl-rules=yes
hpcups-only-build=no
hpijs-only-build=no
Current contents of '/var/lib/hp/hplip.state' file:
# hplip.state - HPLIP runtime persistent variables.
[plugin]
installed=0
eula=0
Current contents of '~/.hplip/hplip.conf' file:
[last_used]
printer_name = Photosmart_C3100
working_dir = .
device_uri = "hp:/usb/Photosmart_C3100_series?serial=MY658B403K04P9"
[commands]
scan = /usr/bin/xsane -V %SANE_URI%
[installation]
date_time = 06/12/10 15:29:31
version = 3.10.4.16
[settings]
systray_messages = 3
systray_visible = 2
[fax]
email_address =
voice_phone =
[refresh]
rate = 30
enable = false
type = 1
[polling]
enable = false
device_list =
interval = 5
---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------
lpstat
------
Type: Unknown
Device URI: Connexion refusée
----------------------
| SANE CONFIGURATION |
----------------------
'hpaio' in '/etc/sane.d/dll.conf'...
'hpaio' in '/etc/sane.d/dll.d/hplip'...
OK, found. SANE backend 'hpaio' is properly set up.
Checking output of 'scanimage -L'...
No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
which came with this software (README, FAQ, manpages).
---------------------
| PYTHON EXTENSIONS |
---------------------
Checking 'cupsext' CUPS extension...
Checking 'pcardext' Photocard extension...
Checking 'hpmudext' I/O extension...
Checking 'scanext' SANE scanning extension...
---------------
| USER GROUPS |
---------------
eloi dialout cdrom floppy sudo audio video plugdev mldonkey
-----------
| SUMMARY |
-----------
Please refer to the installation instructions at:
http://hplip.sourceforge.net/install/index.html
Done.
<#/part>
-- System Information:
Debian Release: squeeze/sid
APT prefers experimental
APT policy: (600, 'experimental'), (430, 'unstable'), (410, 'testing')
Architecture: amd64 (x86_64)
Kernel: Linux 2.6.32-trunk-amd64 (SMP w/1 CPU core)
Locale: LANG=fr_FR.UTF-8, LC_CTYPE=fr_FR.UTF-8 (charmap=UTF-8) (ignored: LC_ALL set to fr_FR.UTF-8)
Shell: /bin/sh linked to /bin/dash
Versions of packages hplip depends on:
ii adduser 3.112 add and remove users and groups
ii coreutils 8.5-1 GNU core utilities
ii cups 1.4.3-1 Common UNIX Printing System(tm) -
ii cups-client 1.4.3-1 Common UNIX Printing System(tm) -
ii hplip-data 3.10.5-1 HP Linux Printing and Imaging - da
ii libc6 2.11.1-3 Embedded GNU C Library: Shared lib
ii libcups2 1.4.3-1 Common UNIX Printing System(tm) -
ii libdbus-1-3 1.2.24-1 simple interprocess messaging syst
ii libhpmud0 3.10.5-1 HP Multi-Point Transport Driver (h
ii libsane 1.0.21-2 API library for scanners
ii libssl0.9.8 0.9.8o-1 SSL shared libraries
ii lsb-base 3.2-23.1 Linux Standard Base 3.2 init scrip
ii policykit-1 0.96-2 framework for managing administrat
ii python 2.5.4-9 An interactive high-level object-o
ii python-dbus 0.83.1-1 simple interprocess messaging syst
ii python-imaging 1.1.7-1+b1 Python Imaging Library
ii python-pexpect 2.3-1 Python module for automating inter
Versions of packages hplip recommends:
ii avahi-daemon 0.6.25-3 Avahi mDNS/DNS-SD daemon
pn hpijs <none> (no description available)
ii sane-utils 1.0.21-2 API library for scanners -- utilit
Versions of packages hplip suggests:
pn hplip-doc <none> (no description available)
ii hplip-gui 3.10.5-1 HP Linux Printing and Imaging - GU
pn kdeprint | gtklp | xpp <none> (no description available)
-- no debconf information
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