Bug#576071: Re : Bug#576071: hplip: The printer refuses now to print, but it worked
Le 08/04/2010 03:00:12, Mark Purcell a écrit :
> What does the hp-check utility report?
I send the log.
> Are you able to access the printer from any of the command line
> applications?
Yes, which one especially?
> Can you install the hplip-doc package and following the instructions
> located in the document:
> /usr/share/doc/hplip-doc/HTML/troubleshooting.html
It is quite short.
Nicolas Patrois
hp-check[20268]: info: :
Initializing. Please wait...
Debian
testing
le programmateur sâ??exécute
Linux menippe 2.6.30-2-686 #1 SMP Sat Sep 26 01:16:22 UTC 2009 i686 GNU/Linux
hp-check[20268]: info: :
hp-check[20268]: info: :---------------
hp-check[20268]: info: :| SYSTEM INFO |
hp-check[20268]: info: :---------------
hp-check[20268]: info: :
hp-check[20268]: info: :Basic system information:
hp-check[20268]: info: :Linux menippe 2.6.30-2-686 #1 SMP Sat Sep 26 01:16:22 UTC 2009 i686 GNU/Linux
hp-check[20268]: info: :
hp-check[20268]: info: :Distribution:
hp-check[20268]: info: :debian testing
hp-check[20268]: info: :
hp-check[20268]: info: :Checking Python version...
hp-check[20268]: info: :OK, version 2.5.5 installed
hp-check[20268]: info: :
hp-check[20268]: info: :Checking PyQt 4.x version...
hp-check[20268]: info: :OK, version 4.6 installed.
hp-check[20268]: info: :
hp-check[20268]: info: :Checking for CUPS...
hp-check[20268]: info: :Status: le programmateur sâ??exécute
error: Version: (Not available. CUPS may not be installed or not running.)
hp-check[20268]: info: :
hp-check[20268]: info: :Checking for dbus/python-dbus...
hp-check[20268]: info: :dbus daemon is running.
hp-check[20268]: info: :python-dbus version: 0.83.1
hp-check[20268]: info: :
hp-check[20268]: info: :
hp-check[20268]: info: :------------------------------------
hp-check[20268]: info: :| COMPILE AND RUNTIME DEPENDENCIES |
hp-check[20268]: info: :------------------------------------
hp-check[20268]: info: :
note: To check for compile-time only dependencies, re-run hp-check with the -c parameter (ie, hp-check -c).
note: To check for run-time only dependencies, re-run hp-check with the -r parameter (ie, hp-check -r).
hp-check[20268]: info: :
hp-check[20268]: info: :Checking for dependency: CUPS - Common Unix Printing System...
hp-check[20268]: info: :OK, found.
hp-check[20268]: info: :
hp-check[20268]: info: :Checking for dependency: CUPS DDK - CUPS driver development kit...
warning: NOT FOUND! This is an OPTIONAL/RUNTIME ONLY dependency. Some HPLIP functionality may not function properly.
hp-check[20268]: info: :
hp-check[20268]: info: :Checking for dependency: CUPS devel- Common Unix Printing System development files...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.
hp-check[20268]: info: :To install this dependency, execute this command:
hp-check[20268]: info: :su -c "apt-get install --force-yes -y libcupsys2-dev cupsys-bsd"
hp-check[20268]: info: :
hp-check[20268]: info: :Checking for dependency: CUPS image - CUPS image development files...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.
hp-check[20268]: info: :To install this dependency, execute this command:
hp-check[20268]: info: :su -c "apt-get install --force-yes -y libcupsys2-dev cupsys-bsd"
hp-check[20268]: info: :
hp-check[20268]: info: :Checking for dependency: DBus - Message bus system...
hp-check[20268]: info: :OK, found.
hp-check[20268]: info: :
hp-check[20268]: info: :Checking for dependency: gcc - GNU Project C and C++ Compiler...
hp-check[20268]: info: :OK, found.
hp-check[20268]: info: :
hp-check[20268]: info: :Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
hp-check[20268]: info: :OK, found.
hp-check[20268]: info: :
hp-check[20268]: info: :Checking for dependency: libcrypto - OpenSSL cryptographic library...
hp-check[20268]: info: :OK, found.
hp-check[20268]: info: :
hp-check[20268]: info: :Checking for dependency: libjpeg - JPEG library...
hp-check[20268]: info: :OK, found.
hp-check[20268]: info: :
hp-check[20268]: info: :Checking for dependency: libnetsnmp-devel - SNMP networking library development files...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.
hp-check[20268]: info: :To install this dependency, execute this command:
hp-check[20268]: info: :su -c "apt-get install --force-yes -y libsnmp-dev"
hp-check[20268]: info: :
hp-check[20268]: info: :Checking for dependency: libpthread - POSIX threads library...
hp-check[20268]: info: :OK, found.
hp-check[20268]: info: :
hp-check[20268]: info: :Checking for dependency: libtool - Library building support services...
hp-check[20268]: info: :OK, found.
hp-check[20268]: info: :
hp-check[20268]: info: :Checking for dependency: libusb - USB library...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.
hp-check[20268]: info: :To install this dependency, execute this command:
hp-check[20268]: info: :su -c "apt-get install --force-yes -y libusb-dev"
hp-check[20268]: info: :
hp-check[20268]: info: :Checking for dependency: make - GNU make utility to maintain groups of programs...
hp-check[20268]: info: :OK, found.
hp-check[20268]: info: :
hp-check[20268]: info: :Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
hp-check[20268]: info: :OK, found.
hp-check[20268]: info: :
hp-check[20268]: info: :Checking for dependency: PolicyKit - Administrative policy framework...
hp-check[20268]: info: :OK, found.
hp-check[20268]: info: :
hp-check[20268]: info: :Checking for dependency: PyQt 4 DBus - DBus Support for PyQt4...
hp-check[20268]: info: :OK, found.
hp-check[20268]: info: :
hp-check[20268]: info: :Checking for dependency: Python DBus - Python bindings for DBus...
hp-check[20268]: info: :OK, found.
hp-check[20268]: info: :
hp-check[20268]: info: :Checking for dependency: Python devel - Python development files...
hp-check[20268]: info: :OK, found.
hp-check[20268]: info: :
hp-check[20268]: info: :Checking for dependency: Python libnotify - Python bindings for the libnotify Desktop notifications...
hp-check[20268]: info: :OK, found.
hp-check[20268]: info: :
hp-check[20268]: info: :Checking for dependency: Python XML libraries...
hp-check[20268]: info: :OK, found.
hp-check[20268]: info: :
hp-check[20268]: info: :Checking for dependency: Python 2.3 or greater - Required for fax functionality...
hp-check[20268]: info: :OK, found.
hp-check[20268]: info: :
hp-check[20268]: info: :Checking for dependency: Python 2.2 or greater - Python programming language...
hp-check[20268]: info: :OK, found.
hp-check[20268]: info: :
hp-check[20268]: info: :Checking for dependency: Reportlab - PDF library for Python...
hp-check[20268]: info: :OK, found.
hp-check[20268]: info: :
hp-check[20268]: info: :Checking for dependency: SANE - Scanning library...
hp-check[20268]: info: :OK, found.
hp-check[20268]: info: :
hp-check[20268]: info: :Checking for dependency: SANE - Scanning library development files...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.
hp-check[20268]: info: :To install this dependency, execute this command:
hp-check[20268]: info: :su -c "apt-get install --force-yes -y libsane-dev"
hp-check[20268]: info: :
hp-check[20268]: info: :Checking for dependency: scanimage - Shell scanning program...
hp-check[20268]: info: :OK, found.
hp-check[20268]: info: :
hp-check[20268]: info: :Checking for dependency: xsane - Graphical scanner frontend for SANE...
hp-check[20268]: info: :OK, found.
hp-check[20268]: info: :
hp-check[20268]: info: :
hp-check[20268]: info: :----------------------
hp-check[20268]: info: :| HPLIP INSTALLATION |
hp-check[20268]: info: :----------------------
hp-check[20268]: info: :
hp-check[20268]: info: :
hp-check[20268]: info: :Currently installed HPLIP version...
hp-check[20268]: info: :HPLIP 3.10.2 currently installed in '/usr/share/hplip'.
hp-check[20268]: info: :
hp-check[20268]: info: :Current contents of '/etc/hp/hplip.conf' file:
hp-check[20268]: info: :# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.10.2
[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hplip/HP
ppdbase=/usr/share/ppd/hplip
doc=/usr/share/doc/hplip-doc/HTML
icon=no
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-drv-install=yes
foomatic-ppd-install=yes
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.10.2rc1.9
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=yes
hpijs-only-build=no
lite-build=no
udev-acl-rules=yes
hpcups-only-build=no
hpijs-only-build=no
hp-check[20268]: info: :
hp-check[20268]: info: :Current contents of '/var/lib/hp/hplip.state' file:
hp-check[20268]: info: :# hplip.state - HPLIP runtime persistent variables.
[plugin]
installed=0
eula=0
hp-check[20268]: info: :
hp-check[20268]: info: :Current contents of '~/.hplip/hplip.conf' file:
hp-check[20268]: info: :[last_used]
printer_name = Photosmart-C4700-series2
working_dir = .
device_uri = "hp:/net/Photosmart_C4700_series?ip=192.168.1.13"
[commands]
scan = /usr/bin/xsane -V %SANE_URI%
[installation]
version = 3.10.2rc1.9
date_time = 08/04/2010 14:26:48
[settings]
systray_messages = 3
systray_visible = 2
[fax]
email_address =
voice_phone =
[refresh]
rate = 30
enable = false
type = 1
[polling]
enable = false
device_list =
interval = 5
hp-check[20268]: info: :
hp-check[20268]: info: :--------------------------
hp-check[20268]: info: :| DISCOVERED USB DEVICES |
hp-check[20268]: info: :--------------------------
hp-check[20268]: info: :
hp-check[20268]: info: :No devices found.
hp-check[20268]: info: :
hp-check[20268]: info: :---------------------------------
hp-check[20268]: info: :| INSTALLED CUPS PRINTER QUEUES |
hp-check[20268]: info: :---------------------------------
hp-check[20268]: info: :
hp-check[20268]: info: :
hp-check[20268]: info: :Photosmart-C4700-series2Â
hp-check[20268]: info: :--------------------------
hp-check[20268]: info: :Type: Printer
hp-check[20268]: info: :Device URI: hp:/net/Photosmart_C4700_series?ip=192.168.1.13
hp-check[20268]: info: :Communication status: Good
hp-check[20268]: info: :
hp-check[20268]: info: :
hp-check[20268]: info: :----------------------
hp-check[20268]: info: :| SANE CONFIGURATION |
hp-check[20268]: info: :----------------------
hp-check[20268]: info: :
hp-check[20268]: info: :'hpaio' in '/etc/sane.d/dll.conf'...
hp-check[20268]: info: :'hpaio' in '/etc/sane.d/dll.d/hplip'...
hp-check[20268]: info: :OK, found. SANE backend 'hpaio' is properly set up.
hp-check[20268]: info: :
hp-check[20268]: info: :Checking output of 'scanimage -L'...
hp-check[20268]: info: :device `hpaio:/net/Photosmart_C4700_series?ip=192.168.1.13' is a Hewlett-Packard Photosmart_C4700_series all-in-one
hp-check[20268]: info: :
hp-check[20268]: info: :---------------------
hp-check[20268]: info: :| PYTHON EXTENSIONS |
hp-check[20268]: info: :---------------------
hp-check[20268]: info: :
hp-check[20268]: info: :Checking 'cupsext' CUPS extension...
hp-check[20268]: info: :OK, found.
hp-check[20268]: info: :
hp-check[20268]: info: :Checking 'pcardext' Photocard extension...
hp-check[20268]: info: :OK, found.
hp-check[20268]: info: :
hp-check[20268]: info: :Checking 'hpmudext' I/O extension...
hp-check[20268]: info: :OK, found.
hp-check[20268]: info: :
hp-check[20268]: info: :Checking 'scanext' SANE scanning extension...
hp-check[20268]: info: :OK, found.
hp-check[20268]: info: :
hp-check[20268]: info: :
hp-check[20268]: info: :
hp-check[20268]: info: :---------------
hp-check[20268]: info: :| USER GROUPS |
hp-check[20268]: info: :---------------
hp-check[20268]: info: :
hp-check[20268]: info: :nicolas dialout cdrom floppy audio dip video plugdev staff science lastfm alllog windows musique
hp-check[20268]: info: :
hp-check[20268]: info: :-----------
hp-check[20268]: info: :| SUMMARY |
hp-check[20268]: info: :-----------
hp-check[20268]: info: :
error: 7 errors and/or warnings.
hp-check[20268]: info: :
hp-check[20268]: info: :Summary of needed commands to run to satisfy missing dependencies:
hp-check[20268]: info: :su -c "apt-get install --force-yes -y libcupsys2-dev cupsys-bsd"
hp-check[20268]: info: :su -c "apt-get install --force-yes -y libcupsys2-dev cupsys-bsd"
hp-check[20268]: info: :su -c "apt-get install --force-yes -y libsnmp-dev"
hp-check[20268]: info: :su -c "apt-get install --force-yes -y libusb-dev"
hp-check[20268]: info: :su -c "apt-get install --force-yes -y libsane-dev"
hp-check[20268]: info: :
hp-check[20268]: info: :Please refer to the installation instructions at:
hp-check[20268]: info: :http://hplip.sourceforge.net/install/index.html
hp-check[20268]: info: :
hp-check[20268]: info: :Done.
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