Bug#576935: cups: Queue automatically paused when printer is restarted
Package: cups
Version: 1.4.2-4
Severity: normal
When printing a pdf-document on a HP LaserJet 4050N (via network,
socket://hp4050-4) the printer hang. (It is common, evince+cups PS
driver+HP4050N = crap)
I canceled the print-job, but the printer was dead. I then
power-cycled the printer.
The result is that the next job ended up in the status "Unable to
write print data: Broken pipe", and the printer queue was paused.
I then tried to resume the queue, but just got an "forbidden" message
back. I had to login as root to resume the queue.
>From /var/log/cups/error_log:
...
D [08/Apr/2010:10:36:43 +0200] [Job 190] prtMarkerSuppliesLevel.1.1 = 2540
D [08/Apr/2010:10:36:43 +0200] [Job 190] ATTR: marker-levels=55
D [08/Apr/2010:10:36:43 +0200] [Job 190] prtMarkerSuppliesLevel.1.1 = 2540
D [08/Apr/2010:10:36:43 +0200] [Job 190] ATTR: marker-levels=55
D [08/Apr/2010:10:36:43 +0200] [Job 190] prtMarkerSuppliesLevel.1.1 = 2540
D [08/Apr/2010:10:36:43 +0200] [Job 190] ATTR: marker-levels=55
D [08/Apr/2010:10:36:43 +0200] [Job 190] prtMarkerSuppliesLevel.1.1 = 2540
D [08/Apr/2010:10:36:43 +0200] [Job 190] ATTR: marker-levels=55
D [08/Apr/2010:10:36:43 +0200] [Job 190] ATTR: marker-levels=55
D [08/Apr/2010:10:36:43 +0200] [Job 190] Error reading back-channel data: Connec
tion reset by peer
D [08/Apr/2010:10:36:43 +0200] [Job 190] Set job-printer-state-message to "Unabl
e to write print data: Broken pipe", current level=ERROR
D [08/Apr/2010:10:36:43 +0200] [Job 190] Utskriftsfil skickad, v<C3><A4>ntar p
<C3><A5> skrivaren...
D [08/Apr/2010:10:36:43 +0200] [Job 190] ATTR: marker-levels=55
D [08/Apr/2010:10:36:43 +0200] [Job 190] Before page loop - %%Page: 1 1
D [08/Apr/2010:10:36:43 +0200] [Job 190] Copying page 1...
D [08/Apr/2010:10:36:43 +0200] [Job 190] PAGE: 1 1
D [08/Apr/2010:10:36:43 +0200] [Job 190] pagew = 568.3, pagel = 817.7
D [08/Apr/2010:10:36:43 +0200] [Job 190] bboxx = 0, bboxy = 0, bboxw = 595, bbox
l = 842
...
D [08/Apr/2010:10:36:43 +0200] [Job 190] PageLeft = 13.4, PageRight = 581.8
D [08/Apr/2010:10:36:43 +0200] [Job 190] PageTop = 829.7, PageBottom = 12.1
D [08/Apr/2010:10:36:43 +0200] [Job 190] PageWidth = 595.0, PageLength = 842.0
D [08/Apr/2010:10:36:43 +0200] [Job 190] Copying page 17...
D [08/Apr/2010:10:36:43 +0200] [Job 190] PAGE: 17 1
D [08/Apr/2010:10:36:43 +0200] [Job 190] pagew = 568.3, pagel = 817.7
D [08/Apr/2010:10:36:43 +0200] [Job 190] bboxx = 0, bboxy = 0, bboxw = 595, bboxl = 842
D [08/Apr/2010:10:36:43 +0200] [Job 190] PageLeft = 13.4, PageRight = 581.8
D [08/Apr/2010:10:36:43 +0200] [Job 190] PageTop = 829.7, PageBottom = 12.1
D [08/Apr/2010:10:36:43 +0200] [Job 190] PageWidth = 595.0, PageLength = 842.0
D [08/Apr/2010:10:36:43 +0200] [Job 190] Wrote 17 pages...
D [08/Apr/2010:10:36:43 +0200] [Job 190] Backend returned status 1 (failed)
D [08/Apr/2010:10:36:43 +0200] [Job 190] Printer stopped due to backend errors; please consult the error_log file for details.
D [08/Apr/2010:10:36:43 +0200] [Job 190] End of messages
D [08/Apr/2010:10:36:43 +0200] [Job 190] printer-state=5(stopped)
D [08/Apr/2010:10:36:43 +0200] [Job 190] printer-state-message="Utskriftsfil skickad, v<C3><A4>ntar p<C3><A5> skrivaren..."
D [08/Apr/2010:10:36:43 +0200] [Job 190] printer-state-reasons=paused
E [08/Apr/2010:11:38:42 +0200] Returning HTTP Forbidden for Resume-Printer (ipp://localhost/printers/k5a4) from localhost
...
Why is the queue automatically paused???
/ Anders
-- System Information:
Debian Release: squeeze/sid
APT prefers testing
APT policy: (500, 'testing'), (51, 'testing-proposed-updates'), (50, 'unstable'), (40, 'experimental')
Architecture: amd64 (x86_64)
Kernel: Linux 2.6.32.8 (SMP w/2 CPU cores)
Locale: LANG=C, LC_CTYPE=C (charmap=UTF-8) (ignored: LC_ALL set to sv_SE.UTF8)
Shell: /bin/sh linked to /bin/dash
Versions of packages cups depends on:
ii adduser 3.112 add and remove users and groups
ii bc 1.06.95-2 The GNU bc arbitrary precision cal
ii cups-client 1.4.2-4 Common UNIX Printing System(tm) -
ii cups-common 1.4.2-4 Common UNIX Printing System(tm) -
ii debconf [debconf-2.0] 1.5.30 Debian configuration management sy
ii ghostscript 8.71~dfsg-3 The GPL Ghostscript PostScript/PDF
ii libavahi-client3 0.6.25-3 Avahi client library
ii libavahi-common3 0.6.25-3 Avahi common library
ii libc6 2.10.2-6 Embedded GNU C Library: Shared lib
ii libcups2 1.4.2-4 Common UNIX Printing System(tm) -
ii libcupscgi1 1.4.2-4 Common UNIX Printing System(tm) -
ii libcupsdriver1 1.4.2-4 Common UNIX Printing System(tm) -
ii libcupsimage2 1.4.2-4 Common UNIX Printing System(tm) -
ii libcupsmime1 1.4.2-4 Common UNIX Printing System(tm) -
ii libcupsppdc1 1.4.2-4 Common UNIX Printing System(tm) -
ii libdbus-1-3 1.2.20-2 simple interprocess messaging syst
ii libgcc1 1:4.4.2-9 GCC support library
ii libgnutls26 2.8.6-1 the GNU TLS library - runtime libr
ii libgssapi-krb5-2 1.8+dfsg~alpha1-7 MIT Kerberos runtime libraries - k
ii libijs-0.35 0.35-7 IJS raster image transport protoco
ii libkrb5-3 1.8+dfsg~alpha1-7 MIT Kerberos runtime libraries
ii libldap-2.4-2 2.4.17-2.1 OpenLDAP libraries
ii libpam0g 1.1.1-2 Pluggable Authentication Modules l
ii libpaper1 1.1.23+nmu2 library for handling paper charact
ii libpoppler5 0.12.2-2 PDF rendering library
ii libslp1 1.2.1-7.6 OpenSLP libraries
ii libstdc++6 4.4.2-9 The GNU Standard C++ Library v3
ii libusb-0.1-4 2:0.1.12-14 userspace USB programming library
ii lsb-base 3.2-23 Linux Standard Base 3.2 init scrip
ii perl-modules 5.10.1-11 Core Perl modules
ii poppler-utils 0.12.2-2 PDF utilitites (based on libpopple
ii procps 1:3.2.8-8 /proc file system utilities
ii ssl-cert 1.0.25 simple debconf wrapper for OpenSSL
ii ttf-freefont 20090104-5 Freefont Serif, Sans and Mono True
ii zlib1g 1:1.2.3.4.dfsg-3 compression library - runtime
Versions of packages cups recommends:
pn cups-driver-gutenprint <none> (no description available)
ii foomatic-filters 4.0-20090509-1 OpenPrinting printer support - fil
ii ghostscript-cups 8.71~dfsg-3 The GPL Ghostscript PostScript/PDF
Versions of packages cups suggests:
ii cups-bsd 1.4.2-4 Common UNIX Printing System(tm) -
ii cups-pdf 2.5.0-12 PDF printer for CUPS
pn cups-ppdc <none> (no description available)
pn foomatic-db <none> (no description available)
pn foomatic-db-engine <none> (no description available)
ii hplip 3.10.2-1 HP Linux Printing and Imaging Syst
ii smbclient 2:3.4.7~dfsg-1 command-line SMB/CIFS clients for
ii udev 151-3 /dev/ and hotplug management daemo
pn xpdf-korean | xpdf-japane <none> (no description available)
-- debconf information:
cupsys/raw-print: true
cupsys/backend: ipp, lpd, parallel, scsi, serial, socket, usb, snmp, dnssd
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