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Bug#424705: marked as done (cupsys: upgrade causes printing problems)

Your message dated Sat, 14 Jul 2007 21:33:01 +0900
with message-id <20070714123246.A34921A784D@mail.topstudio.co.jp>
and subject line [Pkg-cups-devel] Bug#424705: cupsys: upgrade causes printing	problems
has caused the attached Bug report to be marked as done.

This means that you claim that the problem has been dealt with.
If this is not the case it is now your responsibility to reopen the
Bug report if necessary, and/or fix the problem forthwith.

(NB: If you are a system administrator and have no idea what I am
talking about this indicates a serious mail system misconfiguration
somewhere.  Please contact me immediately.)

Debian bug tracking system administrator
(administrator, Debian Bugs database)
--- Begin Message --- 
Package: cupsys
Version: 1.2.11-2
Severity: normal

After upgrading to 1.2.11-2, strange problems started happening.  On
two separate servers, printing to a Brother HL2040 has stopped
functioning.  According to cups and all the log information I could
find, cups thinks the print jobs are working fine, but nothing even
comes out.  This printer is printed to via samba.

The second printer I have configured on both servers is an HP1320.  On
one server, it prints, but remarkably slowly (it takes about 5 minutes
a page to print).  While it's printing, cups run exceedingly slow.
Looking at system resources, the cpu is idle, the hard drive is idle,
the network is idle, and no other programs appear to be slow.  From
the other server, print jobs to that printer go fast, but it will
occassionally decide to stop printing to it at all; in this case,
restarting cups fixes it.  This printer is printed to via a network
socket (standard jetdirect).

For both servers, downgrading cupsys and cupsys-common fixes the
problem.  I wish I had more debug info to provide, but I'm at a loss
as to what the underlying issue is so far.

        --Nick


-- System Information:
Debian Release: lenny/sid
  APT prefers unstable
  APT policy: (500, 'unstable'), (500, 'testing'), (1, 'experimental')
Architecture: i386 (i686)

Kernel: Linux 2.6.17-2-686 (SMP w/2 CPU cores)
Locale: LANG=en_US.UTF-8, LC_CTYPE=en_US.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/bash

Versions of packages cupsys depends on:
ii  adduser                  3.102           Add and remove users and groups
ii  cupsys-common            1.2.11-2        Common UNIX Printing System(tm) - 
ii  debconf [debconf-2.0]    1.5.13          Debian configuration management sy
ii  gs-esp                   8.15.3.dfsg.1-1 The Ghostscript PostScript interpr
ii  libc6                    2.5-7           GNU C Library: Shared libraries
ii  libcupsimage2            1.2.11-2        Common UNIX Printing System(tm) - 
ii  libcupsys2               1.2.11-2        Common UNIX Printing System(tm) - 
ii  libdbus-1-3              1.0.2-5         simple interprocess messaging syst
ii  libgnutls13              1.6.2-2         the GNU TLS library - runtime libr
ii  libldap2                 2.1.30-13.4     OpenLDAP libraries
ii  libpam0g                 0.79-4          Pluggable Authentication Modules l
ii  libpaper1                1.1.21          Library for handling paper charact
ii  libslp1                  1.2.1-6.2       OpenSLP libraries
ii  lsb-base                 3.1-23.1        Linux Standard Base 3.1 init scrip
ii  patch                    2.5.9-4         Apply a diff file to an original
ii  perl-modules             5.8.8-7         Core Perl modules
ii  procps                   1:3.2.7-3       /proc file system utilities
ii  xpdf-utils [poppler-util 3.02-1          Portable Document Format (PDF) sui
ii  zlib1g                   1:1.2.3-14      compression library - runtime

Versions of packages cupsys recommends:
ii  cupsys-client                 1.2.11-2   Common UNIX Printing System(tm) - 
pn  foomatic-filters              <none>     (no description available)
ii  smbclient                     3.0.25-1   a LanManager-like simple client fo

-- debconf information:
  cupsys/raw-print: true
  cupsys/backend: ipp, lpd, parallel, socket, usb

--- End Message ---
--- Begin Message --- 
Version: 1.2.11-3
thanks

At Fri, 18 May 2007 19:11:47 +0200,
Sumit Madan wrote:
> The log file contains following messages, when i try to print a page:
> ##
> E [18/May/2007:18:57:34 +0200] [Job 3] Unable to open print file
> "/var/spool/cups/d00003-001" - No such file or directory
> E [18/May/2007:18:57:34 +0200] cupsdAddCert: Unable to create
> certificate file /var/run/cups/certs/0 - File exists
> E [18/May/2007:18:57:34 +0200] PID 6752 (/usr/lib/cups/filter/pstops)
> stopped with status 1!

It seems an ownership problem. I think it's already solved in 1.2.11-3
by reverting the root privilege.

Thanks,
-- 
Kenshi Muto
kmuto@debian.org

--- End Message ---
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