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Re: Bug reporting proceedure, was Re: Bug#24066: libc6: rsh segfaults as , a result of new libc 2.0.7r2



Hello everyone,

I would like to add my comments to this discussion.  I am new to Linux.  
I have been using the Debian, (Hamm), distribution for about two months 
now, and Slink for the last couple of days.  I am a Windoz drop-out with 
UNIX sys-adin experience.  Being so new to Linux and Debian, I feel my 
input to a REAL bug is minimum.  By the time I find I have a problem, 
this community has identified the problem, fixed it and are putting it 
out to the mirrors!  I have personally found that if I have a problem, I 
just wait a few hours, update my system and I am back on the road.  
Someday I WILL be a REAL contributor to this wonderful effort, but today 
I am just having fun with the basic stuff.

Please continue the interesting conversation, but don't forget, a Linux 
newbie may really be NEW!

Bill Bell
whbell@hotmail.com

>To: Dale Scheetz <dwarf@polaris.net>
>Cc: Manoj Srivastava <srivasta@datasync.com>,
>  Rob Browning <rlb@cs.utexas.edu>, debian-devel@lists.debian.org,
>  debian-user@lists.debian.org, debian-policy@lists.debian.org
>Subject: Re: Bug reporting proceedure, was Re: Bug#24066: libc6: rsh 
segfaults as , a result of new libc 2.0.7r2
>From: John Goerzen <jgoerzen@complete.org>
>Date: 15 Jul 1998 14:48:56 -0500
>
>Dale Scheetz <dwarf@polaris.net> writes:
>
>> Suggesting, even strongly, that it is proper proceedure when 
submitting a
>> bug, to research the bug reporting system first, and provide useful
>> information second, doesn't seem onerous to me, and has several 
practical
>> uses for the bug submitter, as well as the maintainer.
>
>I disagree.  When I am doing an upgrade, I may notice a number of
>bugs.  Perhaps I can log on to a terminal next to the computer I'm
>upgrading and submit bug reports.
>
>However, I do not have time to check the bug logs and webpages (which
>may be out-of-date, remember).  Sometimes (often, actually, for me)
>the Internet connection is slow.  I use Debian at work and I'm not
>paid to research the Debian bug logs when, for instance, X suddenly
>breaks because KDE has removed the /etc/X11/Xsession file.  (Still
>haven't received a reply to this one yet, and it's in hamm!)
>
>> Merging bugs is not that hard, but it also doesn't provide any 
bookkeeping
>> advantages to the maintainer. The bugs still get reported in the
>> "problems" report separately. Nags still come separately. This 
requires
>> that the maintainer keep records of which bugs have been merged.
>
>Well then we ought to fix those reporting mechanisms.
>
>> I am only suggesting that we make clear that the socially correct way 
to
>> report a bug involves adequate research on the part of the bug 
reporter.
>
>We can SUGGEST this as before.  However, I will be Very Upset if
>people start complaining at me because I filed bug reports without
>checking the webpages first after a particularly frustrating upgrade
>experience that took three times longer than it should have because
>people delete me config files or fail to put a "read" at the end of
>their postinst and important information goes whizzing by the screen.
>
>> This "requirement" provides additional service to the user at the 
same
>> time that it provides the maintainer with more chance to fix the 
problem.
>
>I feel that I'm already helping out the project by reporting a bug.
>I often don't have time to figure out the problem and end up deleting
>packages if they're non-essential -- or doing some quick hack to fix
>it.
>
>BTW, while we're on this topic, I am ASTOUNDED at the number of
>packages that display messages in postinst but don't prompt for Enter
>keypress -- the messages then scroll by.  Even though policy requires
>a prompt.
>
>-- 
>John Goerzen   Linux, Unix consulting & programming   
jgoerzen@complete.org |
>Developer, Debian GNU/Linux (Free powerful OS upgrade)       
www.debian.org |
>----------------------------------------------------------------------------+
>Visit the Air Capitol Linux Users Group on the web at 
http://www.aclug.org
>
>
>--  
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< /dev/null
>
>


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