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Bug#330447: help is buggy-looking/useless without...help package



Hi,

please quote properly. Thanks.

Filipus Klutiero wrote:
> >Well, it says you are missing the help, isn't it?
> >
> More or less. It says that...a "requested document does not exist in the 
> database". There are two ways to interpret this. First, OOo requested a 
> document that isn't there...because it's buggy, as the first idea. Or, 

It isn't there because the help is not there. If there's no help
package installed there's no help. Simple as that.

> How can OOo make clear that the second possibility is the right one? By 
> saying that help is not available without an appropriate help package. 

It is said. Go read the package description. "[..]. and help are not
included in this package. [...]"

> BTW, I don't know how Debian packages are supposed to handle these 
> cases, where upstream design assumes a functionality is present but 
> Debian packaging makes that functionality optional. "Contact your system 
> administrator."? I don't know. The bug is certainly minor, but the fix 

No. "Just install the package". That's why it's suggested. We can't
recommend it and depending on it would be bogus and also not allowed.

> might not be straightforward.

Of course it is. Install the help.

> Me neither. I'd only like a clear explanation of what happens. And I'd 
> only "like", I don't expect it...I understand that getting minor bugs 

You got it through the package description.

> like that reported can be frustrating. If this is too time-consuming to 
> fix, finding the report might still be useful to a new admin thinking 
> it's a bug.

IMHO it is *no* bug. OOo just tells you what the issue is: The help isn't
there.

Well...

I'll leave it open anyway and reassign it to openoffice.org2, because OOo2
will just say "The help application could not be started" which *is* not
obvious[1]. But your problem on 1.1.x *is*.

> When I said that "it would be nice to have some clear note that help 
> will be useless without a help package", the emphasis isn't on "help 
> will be useless", which is obvious, it's on "without a help package", 
> which admins may not realize.

See above. Admins should read what they install..

Regards,

Rene

[1] Unfortunately 2.x help isn't buildable atm and when it is it appears
broken....

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