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Bug#330447: help is buggy-looking/useless without...help package



Rene Engelhard a écrit :

reassign 330447 openoffice.org
thanks

Hi,

Am Mittwoch, 28. September 2005 01:39 schrieb Filipus Klutiero:
Package: openoffice.org-debian-files
Version: 1.1.4-6+1
Severity: minor

This is no bug in -debian-files. -debian-files just contains the wrapper script and some debian-specific files...

Before one installs a help package, clicking on Help will look buggy.
The right window reads "The requested document does not exist in the
database !!" (even with French OOo). ooo-l10n-fr does suggest

Well, it says you are missing the help, isn't it?

More or less. It says that...a "requested document does not exist in the database". There are two ways to interpret this. First, OOo requested a document that isn't there...because it's buggy, as the first idea. Or, because a doc package isn't installed, as what someone experienced with Debian will figure out. Perhaps both are valid conclusions. How can OOo make clear that the second possibility is the right one? By saying that help is not available without an appropriate help package. BTW, I don't know how Debian packages are supposed to handle these cases, where upstream design assumes a functionality is present but Debian packaging makes that functionality optional. "Contact your system administrator."? I don't know. The bug is certainly minor, but the fix might not be straightforward.

ooo-help-fr, but it would be nice to have some clear note that help will
be useless without a help package, instead of a help browser with no

See above. And would you expect help working without installing it?
I won't.
Me neither. I'd only like a clear explanation of what happens. And I'd only "like", I don't expect it...I understand that getting minor bugs like that reported can be frustrating. If this is too time-consuming to fix, finding the report might still be useful to a new admin thinking it's a bug. When I said that "it would be nice to have some clear note that help will be useless without a help package", the emphasis isn't on "help will be useless", which is obvious, it's on "without a help package", which admins may not realize.

Thanks for your attention,
Filipus Klutiero



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