Attachment denied to customer in Tanzania
Hello debian team,
Iam writing this mail from Citibank Tanzania Limited a member of Citigroup
One of my customers, BT Solution Tanzania Limited , a member of British
Telecomunication U.K ( Working under Ernest &Young Tanzania) have some
problems on the mail sent to him.
We have a system called CitiDirect for online banking where our system is
generating bank statements and send them automatically to the customer after
Before the statements is sent to the user, the system encrypt them first
where at the customer site they have to be decrypted.
Now the problem is that when the message comes your system denied the
attachment and gives the message [' securiQ.Watchdog':Attachment denied].
The attachment was sent through secure email(encrypted) and the attachment
was in PDF format, when i tried to put in RTF format still the system denied
The receiver(user) email address is Cosmas.S.Lamosai@tz.ey.com and the
sender email address is email@example.com.
Please can you release the attachment since my client need this attachment
for his Bank reconciliation purposes.Alternatively, is there anything that
we need to do at our side in order for the attachment to come
Thanks and hope to hear from you soon.
Electronic Banking Support
Citibank Tanzania Limited
Tel (255) (22) 2117575 EXT 3302