Hi Damien,
this is what I already told Joe and what I'm going to tell everybody
with this problem: Please go hassle Dell support. And don't use
E-Mail, they'll just give you crap answers, I tried that three times.
Call them up and be a REAL pain in the ass for them. Tell them you're
a CS student (which I assume you are, doesn't matter if you're not),
so you know what you're talking about and that you're really pissed
at their bad support.
Try to get through to the people that are _directly_ responsible for
BIOS upgrades. And if you have their number or something, please give
them to us so that we can hassle them, as well. We really, badly have
to put some high pressure on Dell in this matter because there's no
way their current behaviour is acceptable.
Anyway, first get your exams done. Good luck.
Magnus
--
--- Magnus von Koeller ---
email: magnus@vonkoeller.de
address: International University
Campus 9, App. 16
D-76646 Bruchsal / Germany
mobile: +49-179-4562940
web: http://www.vonkoeller.de
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