Your Customer Service Request
If you have a general or account-specific question, please use our
@nswerBox feature, located in the menu on the left-hand side of our
website (www.datek.com ). Account holders can also access @nswerBox
from the Account Services pull-down menu once they have logged in.
E-mail inquiries sent to support@datek.com will not be answered.
Please resubmit through @nswerBox.
@nswerBox has many advantages over traditional e-mail. With just a few
clicks you can find the information you need. If you cannot find what
you are looking for, use @nswerBox to submit a case directly to our
Customer Support team. A member of our support staff will provide you
with a timely personal response and frequent updates on any case you
submit, avoiding the delays that traditionally occur when sending
e-mails.
Please resubmit your inquiry through @nswerBox.
Thank you,
Customer Support
Datek Online Financial Services LLC
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