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Re: RFC: Bug handling policy

* Ben Hutchings <ben@decadent.org.uk> [2009-10-17 17:14]:
> 1. Required information
> Submitters are expected to run reportbug or other tool that runs our
> 'bug' script under the kernel version in question.  The response to
> reports without this information should be a request to follow-up using
> reportbug.  If we do not receive this the bug may be closed [after how
> long?].
> Exceptions:

Another exception that should be added here is for devices which have
well-defined hardware components.  For example, I don't need hardware
information for a QNAP TS-209 because it's a consumer NAS machine and
you cannot change internal components.

Of course having the output of the bug script won't help, but we
shouldn't close such bugs just because it's not included.
Martin Michlmayr

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