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Bug#437344: seemingly random SATA disk lockup with ICH5: amazing way to ask for more info on the BTS



Mathieu Roy wrote:
Package: linux-image-2.6.21-2-686
Version: 2.6.21-6
Severity: important
stopped reading at that point, there is newer linux images
in the archive install them directly from unstable.

The version specified is the version in testing...

Amazing.
Tell me, are your trying to turn debian support/BTS into a joke?

If one need to run the brand new latest über-unstable version of the kernel to have a chance to get his bug report *read*, why do even reportbug accept to submit bugs reports against older versions?

I guess there is a misunderstanding. Probably he thought you were using an outdated version in unstable...

I find really astonishing to get such reply to a bug report about a not so trivial bug in a not so trivial piece of software while running Debian GNU/Linux.

Indeed, if you are not even polite enough to read more than 3 words in a bug report, clearly you do not need/deserve more help to improve Debian. Do not expect "more info" any time soon.

Please calm down. I can understand your frustration, but please don't overreact to a possible misunderstanding.

CCed to debian-devel because I'm wondering if this way of handling bug reports (not reading more than 3 words of the reports and then asking for more info and asking to install unstable software) is endorsed by debian developers nowadays.

Well for packages with many changes and many users it's not always easy to debug every single problem. So sometimes it's a great help if bug submitters test if the problem still occurs in the latest version...

Cheers

Luk




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