On Wed, Jul 09, 2003 at 09:20:39PM -0400, Noah L. Meyerhans <noahm@debian.org> wrote a message of 51 lines which said: > Currently we're using RT, and IMHO it sucks. Some of the things you want can be done with RT. > (i.e. no need to put a ticket number in the mail subject). Run rt-mailgate with --ticket-id-from-extension