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Re: Ticketing systems

We currently use a commercial system, but it works great for us, and the 
price really isnt that bad. It also is mostly written in PHP so you can 
change a good bit of it if you need to.

The proprietarey part is the C binary that injects emails received into 
the database.


On Wed, Dec 10, 2003 at 08:09:45PM +0100, Thomas Kirk wrote:
> On Wed, Dec 10, 2003 at 06:40:41PM +0100, Emmanuel Lacour wrote:
> > replacing it with RT (bestpractical.com). A really great, widely used,
> > stable and extensible system. It just need some work to feet our needs
> > but is designed to do that easily. The only real problem with RT is it's
> > needing for a recent perl install (5.8 for rt 3.x), so I build a
> > dedicated perl for it to make it running on a woody box. Least, it seems
> > to need a correct amount of memory (mod_perl or fastcgi eat RAM for
> > loading RT with all it's modules).
> We are currently using RT 2.0.14 but i would like to switch to 3.0 but
> have run into the same problems as you about perl etc. Do you have a
> short howto set up RT 3.0 on woody?
> -- 
> Venlig hilsen/Kind regards
> Thomas Kirk
> tlf/phone +4570233456
> thomas(at)arkena(dot)com
> Http://www.arkena.com
> "Don't mess with the dead, boy, they have eerie powers." --
> Homer Simpson
> -- 
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John Gonzalez, Tularosa Communications | (505) 439-0200 work
JG6416, ASN 11711, johng@tularosa.net  | (505) 443-1228 fax

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