* Dan Ros <dan.ros@nildram.net> [2003-12-10 17:10]: > We are looking for a open source ticketing system. This is to be a internal > ticketing system, for escalated queries only, ie; not general tech support > queries. The helpdesk has their own proprietary system they use. At the > moment we are modifying bugzilla to fit our needs, but I was wondering what > other list members use. our favourite at the moment ist 'roundup' from http://roundup.sourceforge.net/. cheers -- Jogi Hofmueller <jogi_AT_mur_DOT_at> http://mur.at/ Tel.: +43-316-821 451 55 Fax.: +43-316-821 451 26 Erreichbar: MO, MI, DO, 10.00 - 14.00
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