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Re: Ticketing systems



* Dan Ros <dan.ros@nildram.net> [2003-12-10 17:10]:
> We are looking for a open source ticketing system. This is to be a internal
> ticketing system, for escalated queries only, ie; not general tech support
> queries. The helpdesk has their own proprietary system they use. At the
> moment we are modifying bugzilla to fit our needs, but I was wondering what
> other list members use.

our favourite at the moment ist 'roundup' from
http://roundup.sourceforge.net/.

 
cheers
-- 
Jogi Hofmueller <jogi_AT_mur_DOT_at>
http://mur.at/
Tel.: +43-316-821 451 55
Fax.: +43-316-821 451 26
Erreichbar: MO, MI, DO, 10.00 - 14.00

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