Bug#886346: marked as done (general: USB 3.0 Disk Drive Not Recognized)
Your message dated Sun, 7 Jan 2018 18:38:00 +0100
with message-id <20180107173800.f4jwgvy6md7f3hui@betterave.cristau.org>
and subject line Re: Bug#886346: general: USB 3.0 Disk Drive Not Recognized
has caused the Debian Bug report #886346,
regarding general: USB 3.0 Disk Drive Not Recognized
to be marked as done.
This means that you claim that the problem has been dealt with.
If this is not the case it is now your responsibility to reopen the
Bug report if necessary, and/or fix the problem forthwith.
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--
886346: https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=886346
Debian Bug Tracking System
Contact owner@bugs.debian.org with problems
--- Begin Message ---
Package: general
Severity: important
Dear Maintainer,
I have a USB 3.0 Disk 2TB (WD Elements).
When I plug in a 2.0 USB Port the disk is recognized, but when I plug in a 3.0 USB Port the disk is not recognized and the dmesg not show anything.
This is the exit of command "sudo lsusb":
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 002: ID 0cf3:e300 Atheros Communications, Inc.
Bus 001 Device 003: ID 0c45:6713 Microdia
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
This is the exit of command "lsusb -v -d 1d6b:0003":
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 3.00
bDeviceClass 9 Hub
bDeviceSubClass 0 Unused
bDeviceProtocol 3
bMaxPacketSize0 9
idVendor 0x1d6b Linux Foundation
idProduct 0x0003 3.0 root hub
bcdDevice 4.09
iManufacturer 3 Linux 4.9.0-4-amd64 xhci-hcd
iProduct 2 xHCI Host Controller
iSerial 1 0000:00:14.0
bNumConfigurations 1
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 31
bNumInterfaces 1
bConfigurationValue 1
iConfiguration 0
bmAttributes 0xe0
Self Powered
Remote Wakeup
MaxPower 0mA
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 0
bNumEndpoints 1
bInterfaceClass 9 Hub
bInterfaceSubClass 0 Unused
bInterfaceProtocol 0 Full speed (or root) hub
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 3
Transfer Type Interrupt
Synch Type None
Usage Type Data
wMaxPacketSize 0x0004 1x 4 bytes
bInterval 12
bMaxBurst 0
Hub Descriptor:
bLength 12
bDescriptorType 42
nNbrPorts 8
wHubCharacteristic 0x000a
No power switching (usb 1.0)
Per-port overcurrent protection
bPwrOn2PwrGood 10 * 2 milli seconds
bHubContrCurrent 0 milli Ampere
bHubDecLat 0.0 micro seconds
wHubDelay 0 nano seconds
DeviceRemovable 0x00 0x00
Hub Port Status:
Port 1: 0000.02a0 5Gbps power Rx.Detect
Port 2: 0000.02a0 5Gbps power Rx.Detect
Port 3: 0000.02a0 5Gbps power Rx.Detect
Port 4: 0000.02a0 5Gbps power Rx.Detect
Port 5: 0000.02a0 5Gbps power Rx.Detect
Port 6: 0000.02a0 5Gbps power Rx.Detect
Port 7: 0000.02a0 5Gbps power Rx.Detect
Port 8: 0000.02a0 5Gbps power Rx.Detect
Binary Object Store Descriptor:
bLength 5
bDescriptorType 15
wTotalLength 15
bNumDeviceCaps 1
SuperSpeed USB Device Capability:
bLength 10
bDescriptorType 16
bDevCapabilityType 3
bmAttributes 0x02
Latency Tolerance Messages (LTM) Supported
wSpeedsSupported 0x0008
Device can operate at SuperSpeed (5Gbps)
bFunctionalitySupport 3
Lowest fully-functional device speed is SuperSpeed (5Gbps)
bU1DevExitLat 10 micro seconds
bU2DevExitLat 512 micro seconds
Device Status: 0x0001
Self Powered
-- System Information:
Debian Release: 9.3
APT prefers stable-updates
APT policy: (500, 'stable-updates'), (500, 'stable')
Architecture: amd64 (x86_64)
Kernel: Linux 4.9.0-4-amd64 (SMP w/8 CPU cores)
Locale: LANG=es_ES.UTF-8, LC_CTYPE=es_ES.UTF-8 (charmap=UTF-8), LANGUAGE= (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash
Init: systemd (via /run/systemd/system)
--- End Message ---
--- Begin Message ---
On Thu, Jan 4, 2018 at 19:53:32 +0100, Pablo Molina wrote:
> Package: general
> Severity: important
>
> Dear Maintainer,
>
> I have a USB 3.0 Disk 2TB (WD Elements).
>
> When I plug in a 2.0 USB Port the disk is recognized, but when I plug in a 3.0 USB Port the disk is not recognized and the dmesg not show anything.
>
Please use one of the support forums listed at
https://www.debian.org/support the bug tracking system and its "general"
pseudo-package are not the right place for user support.
Thanks,
Julien
--- End Message ---
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