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Re: HEADSUP: mails sent to nnn@bugs.debian.org are NOT sent to the submitter



Hello,

On Mon, 2016-12-26 at 14:56 -0200, Samuel Henrique wrote:
> I didn't know that, fortunately i didn't ended in a situation where i needed
> feedback from the bug submitter.
> 
> But the question is, shouldn't the bot forward to the submitter?
> 

I've run into this problem in the past. Quick and immediate fix was to add the
setting in reportbug to CC the reporter. If I remember correct, something like:
X-Debbugs-CC:


> Samuel Henrique <samueloph>
> 
> 2016-12-26 14:29 GMT-02:00 Samuel Thibault <sthibault@debian.org>:
> > This happens again and again...  Quite a few maintainers don't seem to
> > realize that mails sent to nnn@bugs.debian.org are not sent to the bug
> > submitter, and the bug tracking thus halts down completely when the
> > maintainer asks for information only to the bot, and not to the human.
> > 
> > I don't know how it happens that maintainers get to reply only to
> > nnn@bugs.debian.org , my only guess is that they just don't know that
> > it's not sufficient to mail the bug, so I guess the only solution is to
> > repeat it over and over :/
> > 
> > Samuel
> > 
> > 
> 
> 
-- 
Given the large number of mailing lists I follow, I request you to CC
me in replies for quicker response

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