On Mon, 2014-07-28 at 17:31 +0100, Ian Jackson wrote:
> Abou Al Montacir writes ("Re: How Debian should handle users requests?"):
> > On Fri, 2014-07-25 at 13:24 +0100, Ian Jackson wrote:
> > > On the contrary, we should definitely close bugs which are very
> > > unlikely to produce any actionable information.
> ...
> > There are two kinds of those bugs: those we won't fix and those we don't
> > have the time or the courage to fix. The last one shall stay until maybe
> > someone can fix them.
>
> No. There are also those which won't be fixed because we are never
> going to get enough useful information, no matter how hard we try.
> This is generally the case with user support requests missend as bugs
> against `general'.
Those are either fixed in the long term or we finish by getting someone
smart enough who reproduce them. I'd suggest to keep them.
Cheers,
Abou Al Montacir
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